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Mitel Connect Install Instructions

For any employee using a windows computer, here’s the desktop app install instructions for our phone system. This makes managing calls and voicemails much easier. Please share this with your teams. This desktop application is only usable while on the company network.

Ohio & Michigan

For the Mitel Connect Client install, please go to: http://10.198.201.10/ShorewareResources/ClientInstall/

Florida

For the Mitel Connect Client install, please go to: http://172.30.200.10/ShorewareResources/ClientInstall/

Click “Download Connect for Windows"
Open the Downloaded File
Use the Default Options for the Install Window
Once installed, your username will be your extension and your temporary password is “changeme"
If the connect client asks for the server, please use: 10.198.201.10

To assign your extension physically to a Mitel/Shoretel 480g phone

Press the "Options" button
Press "Assign"
Enter your Extension and voicemail password
Press "OK"

This will assign your extension to the phone. After a few days, it will revert back to the "home" phone, so please be advised it is not a permanent assignment.

If you have any trouble getting through the install, please send your extension and the error you’re receiving to it@germain.com or use: How to Submit a Support Ticket

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