1Password Frequently Asked about Features

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Welcome to our Frequently Asked about features! We've compiled these additional resources based on frequently asked questions we've heard from teams like yours during onboarding.

Feel free to explore and add a bookmark if you would like to revisit us. Additional questions? Visit, or contact support.

How do I adjust my auto-lock settings on connected devices?

1Password can be adjusted to lock automatically after certain intervals of inactivity. Additionally, Owners, Admins or members of a group with the Manage Settings permission can use a policy to enforce when the 1Password browser extension and apps will lock on team members' devices.

What is Watchtower in 1Password?

Watchtower can be considered an inbox for items that need your attention. It will indicate to you website breaches and other security problems (such as weak passwords), affecting the items you have saved in your 1Password vaults so that you can take necessary action to remedy the issue.

What is a Vault?

Vaults in 1Password are encrypted containers that store and separate your data, like a folder on your computer. Your 1Password administrators might create and share new vaults with you based on your role at the company, or you might do so for a collaborative project you're working on. Use the Employee Vault in your work account to avoid sharing private work data (such as your work email login credentials), with the rest of your team, as you are the only one with access.

Can 1Password be used as an authenticator for other websites?

For websites that allow time-based one-time passwords? Absolutely! Here is how you can set up and use 1Password as an authenticator for other websites that support two-factor authentication.

I'm locked out! How can I regain access to my 1Password account?

There are a few things you can try first, including double-checking your Emergency Kit and any other devices you've signed into 1Password from that have biometrics enabled. If you cannot sign in to your 1Password Business account, you can contact one of your account owners or administrators to begin a recovery for you. On a 1Password Families account, your family organizer can help restore your access. Please note that your Secret Key and account password will change, and you will need to update them across each connected device after a recovery.

How do I redeem my free 1Password Families membership?

As a member of your company's 1Password Business account, you can take advantage of a free, separate 1Password Families account and invite four other members to it at no cost! If at any point you leave your organization, no worries, you can either add payment information to maintain your account or easily export your data.

Can I use multiple 1Password accounts at once?

Yes, 1Password works great with more than one account! With 1Password, you can search, fill, and save items from multiple accounts on any connected device so that you never miss a beat. Check out how to get the 1Password apps here.

Team member onboarding

Looking for advice on how to get started? Get up and running on your schedule with the 1Password team member onboarding resource.

This Guru card was created and published by the 1Password Onboarding and Solutions Engineering team.

For the fastest answers to your questions, please contact our support team at support@1password.com.