Personal iPhone/iPad - Company Managed Applications
Managed Applications are apps that've been configured for you to securely use at work. They're specially configured to meet Germain's security requirements and protect internal data. For example, if you're signed in to one of these apps with your work, your org can restrict certain features, such as copy and paste. Or they could restrict you from saving work files to your device's local storage. These types of restrictions prevent proprietary information from being shared outside of the app or company.
To maximize data protection, your organization might configure several of these apps to work together. For example:
- You connect to your organization's network in a managed browser app, such as Microsoft Edge.
- You click a link to open a peer's presentation file.
- An appropriate managed app, such as Microsoft Excel, opens the file.
Your org can require you to use a specific app to do something like opening a work file or accessing a web link. If you don't have the app, you might not be able to do these things.
How do I know I'm using a managed app?
When you sign in or try to access work or school data in a managed app, you'll receive an on-screen message that the app is protected by your organization.
How do I get work or school apps?
There are a few ways to get these apps:
- Your organization automatically installs apps to your device at time of enrollment.
- You install an app from the iOS App Store, and then sign in to the app with your work or school account.
- Your organization makes managed apps available to you in Company Portal. Go to the Company Portal app or website to search, view, and install available apps. For more information about these apps, see the next section, Available apps.
Germain's recommended process is the Company Portal method, as it is the easiest way to remain compliant and download managed apps your iOS device. To use this method: Personal iOS Enrollment Steps
Available apps
Your organization selects apps that are appropriate and useful for you at work or school. These apps are the only ones you'll find in the Company Portal.
Apps are also made available to you based on your device type. For example, if you're using the Company Portal app for iOS, you'll have access to iOS apps, but not Android apps.
What can my org manage in an app?
The following list describes the settings your IT support person can control within an app. These settings affect how you view, access, and otherwise use work or school data on your device:
- Access to specific websites
- Transfers of data between apps
- Saving files
- Copy and paste operations
- PIN access requirements
- Sign-in experience, using company credentials
- Ability to back up to the cloud
- Ability to take screenshots
- Data encryption requirements
Request an app for work or school
If there's an app you need, but don't see in Company Portal, you can request it from your support person. Sign in to the Company Portal app or Company Portal website for contact information.
If you have trouble accessing Work apps or get an error message for access issues, please reach out to IT for troubleshooting. How to Submit a Support Ticket
Approve line-of-business app (Uncommon for Germain, but good info to know if it changes)
By default, your device doesn't trust line-of-business (LOB) apps acquired outside of the App Store, which may prevent your organization's own company apps from being installed. You'll know this is happening if you open an installed LOB app and receive an untrusted enterprise developer message.
This section describes how to provide approval for enterprise developer apps in the device management settings on your device.
- Go to Settings > General > Device Management.
- Select Management Profile > Enterprise app.
- Select the developer name.
- Select Trust developer name.
- Select Trust to confirm approval of the enterprise developer.