Template: Responses to Common [Retail Website Payment] Issues
Highlight common payment issues.
Example:
My payment wasn't processed
If declined: Your method of payment was declined because...
[Other reason]: Let me look into this! Hmm, looks like...
I was charged multiple times.
Let me look into this! Hmm, looks like...
I'm unable to update my payment method
Let me look into this! Hmm, looks like...