Exceptions Visibility V1

🎉What's new?

In this phase we will display the following two exceptions and allow the users to filter to shipments that have those exceptions:

• ETD Origin Port missed

• ETA Final Destination Port missed

The exceptions we will be displaying in phase 1 are ones that we have the most data for and are related to departure and arrival, which is what a majority of users care about. These 2 exceptions we’ve added are categorized as “warnings”. You will see this terminology used in the shipment explorer and pinned shipments table.

We will display shipment-level exceptions in the following places:

Shipment Lifecycle

• If any of the two exceptions listed above exist for a shipment a blue banner card will be displayed above route details in the shipment lifecycle page. The user can expand on that card to view details of the exception.

Shipment Explorer

• A new default column called exceptions will be added as the last column in the shipment explorer table.

• The user will be able to add/remove and move this column similar to other columns.

• This column will display the count of exceptions for the shipments listed in this table. The user will be able to sort ascending or descending by this column. The possible options are:

  • 1 warning

  • 2 warnings

  • - - (in case of no exceptions)

• The user will be able to filter by exceptions so they can quickly see only shipments that have exceptions.

  • Warnings - selecting this filters to only shipments that have 1 or more warnings/exceptions

  • None - selecting this filters to shipments that have no warnings/exceptions

  • Selecting both Warnings and None - this shows all shipments and is the same as having neither filter selected.

Dashboard

• A new default column called exceptions will be added as the last column in the pinned shipments table. This column will work the same way it does in the shipment explorer table.

❓FAQs

1. Are there email notifications tied to exceptions?
   Not yet. This is phase 1 with more to come, including email notifications

2. What causes the exceptions to display for a shipment?

   1. ETD Origin Port missed: when (CURRENT_DATE > ETD) && ATD is NULL, this exception will be displayed.

   2. ETA Final destination Port missed: when (CURRENT_DATE > ETA) && ATA is NULL, this exception will be displayed.

3. Will these exceptions be displayed forever?
   No, please see below for when the exception will no longer be displayed:

   1. ETD Origin Port missed: when the when ATD is not null or future ATA is populated then the exception will no longer be displayed.

   2. ETA Final destination Port missed: when ATA is not null or status of shipment is "delivered”

4. Does this mean my shipment only has these 2 exceptions and there is nothing else wrong?
   We’ve only added these two exceptions and we will be adding other exceptions in the coming quarter. Please let us know if there is an exception that you care about that you would like to see.

5. 5. Is this available for all customers? Yes, this is available for all customers (Cargowise and Descartes).