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Guru Governance Overview 📜

What is Guru Governance?

Guru Governance can be defined as the set of roles, rules and workflows a team abides by in their use of Guru. Each organization (or individual team using Guru) may have their own unique governance strategy.

Why is a governance strategy important?

A solidified governance strategy allows teams to scale the creation, organization, and access to company information in a way that is organized and clear. Setting up "standard operating procedures" for the use of Guru helps to further ensure that your team's knowledge is accurate, easily digestible, and in the right place!

Who defines a team's governance standards?

Governance standards should most-often be defined by your team's Knowledge Council (the group of stakeholders who oversee Guru). Your team's Knowledge Council should collaborate internally (with the help of your CSM) to decide on a scalable set of standards. Standards should be evaluated overtime in order to reflect team feedback, changing internal workflows, and enhancements to Guru's product.

How can we get started?

  • Prepare for your Knowledge Council by viewing/filling out this Governance Worksheet
    • Begin by collaborating on the Google sheet in order to propose processes and share feedback via comments
  • Hold your workshop in order to determine which standards you will agree upon going forward
  • Set up templates to make it easy for Authors to follow the agreed upon standards. Templates help ensure that you consistently follow your agreed upon processes when it comes to Collection Structures (Folders), Verifiers, and Verification Intervals

How can I learn more? How have other teams done this?

You must have Author or Collection Owner permission to create Guru Cards. Contact your team's Guru admins to use this template.