Guru's Verification engine ensures consistency, confidence, and trust in the knowledge your organization shares. Learn more.

SCAM ALERT: FedEx Expects to deliver your package today by 8:00pm.

DATE: 10/15/2023
SUBJECT: FedEx Expects to deliver your package today by 8:00pm.
COMMUNICATION CHANNEL: Email
SENDER: "FedEx" <noreply@eservicescustomer-fedex.com> via norcafe.pe

Message Image:

Screenshot of phishing message. Text is included below.

Message Text & Red Flags

Dear Customer,

We're sorry to let you know that your package which arrived on 20/10/2023 will be sent back.

This may happen when the receiver's address is incorrect. To submit a redelivery request for this package please fill out the form in our website.

[Review Your Package button]

Please note, that if a redelivery is not scheduled within 48 hours, you can't submit a redelivery request again. The shipping and handling fees will not be refunded..
Privacy Operations

Sincerely,
Package Team

🚩 The sender address is not a valid or official FedEx address. (the .pe domain indicates it is sent from Peru)
🚩 The 'website' linked is not a 'Package Team' or FedEx website and is also a .pe domain—do not click on any links included in a suspicious email.
🚩 The package delivery date listed in the email is after the date this email was sent
🚩 There are grammar and punctuation issues throughout the message. (note the two periods after 'refunded' and the inclusion of both Privacy Operations and Package Team as potential senders.)

You must have Author or Collection Owner permission to create Guru Cards. Contact your team's Guru admins to use this template.