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Student Success Resource Guide

Student Success

Student Success is dedicated to providing students with a dynamic student life experience that complements their curricular experiences and cultivates their intellectual curiosity. We work collaboratively with parts of the university to equip students with resources and opportunities that allow them to thrive both academically and personally. Our goal is to foster a sense of belonging and help students succeed in an ever-changing world.

In ways ranging from providing academic and career guidance to supporting students’ health and well-being, helping them navigate challenges, and developing exciting campus programs, we are here for students every step of the way. We also engage with their parents or guardians to keep them in the loop and share ways to support students’ New School experiences.

Leadership Team

Contact Us

Student Resources Hub

The Student Resources Hub is a centralized place where students can find the resources they need to navigate their student experience.

One Stop Student Center

The One Stop Student Service Center serves as a single point of contact for the offices of Financial Aid, the Registrar, and Student Accounts, ensuring that students can receive accurate and timely information without needing to visit multiple offices. Students can seek assistance from the center in four ways:

  • 📍 Visit the One Stop team in person at 72 Fifth Avenue, 2nd floor, Monday, Wednesday, and Thursday, 9:00 a.m. to 5:00 p.m. and Tuesday, 11:00 a.m. to 5:00 p.m.
  • 📞 Call the One Stop team at 212.229.5150, Monday–Friday, 9:00 a.m. to 5:00 p.m.
  • 📧 Email onestop@newschool.edu.
  • 🌐 Engage with the 24-7 Digital Assistant. Select “Questions? Ask The New School” bubble, the lower right corner of this page. Learn how to use the Digital Assistant.

Offices within Student Success

Advising

Students can find their advisor on Starfish in MyNewSchool. Advisors help students with class registration, program and degree requirements, and campus resources.

Center for Career Development

Undergraduate and Graduate students can connect with the office to explore career options, develop tools needed to secure internships and jobs and attend ongoing Career Development Workshops that can be found on HireNew.

Center for MILITARY-Affiliated students

This office helps students access their VA Benefits and provides resources and social and educational programming to support students in identifying and achieving their goals and adjusting to civilian life.

Conduct and Community Standards

Students can contact the Office of Student Conduct and Community Standards if they have questions about their rights and responsibilities as a student or have concerns about possible violations of the Student Code of Conduct.

Dean of Students

As an advocate and resource for all New School students, the Dean of Students is available to help students and families navigate the complexities of the university and access campus resources.

Equity & Belonging

The Equity and Belonging unit is dedicated to fostering an inclusive, safe, and supportive learning environment for all students at The New School. It focuses on cultivating community, providing access to opportunities, and valuing diversity through education and outreach. This area also encompasses the Higher Education Opportunity Program and New School Firsts.

First-Gen College Students (NS Firsts)

New School Firsts helps first-generation college students find support and community. Students who identify as First-Gen and are interested in attending events and receiving newsletters may fill out the First-Gen Self-Identification Form.

ARTHUR O. EVE HIGHER EDUCATION OPPORTUNITY PROGRAM (HEOP)

The New School’s Higher Education Opportunity Program offers academic support and financial scholarships for students with diverse needs who meet program requirements.

Residential Education

Residential Education supports students living on campus in the Residence Halls. Students can contact their Resident Assistants or Hall Directors for specific room concerns.

Scholarship Advising

Students should contact Scholarship Advising if they need help finding and applying for scholarships, fellowships, and grants to fund their education.

Student Disability Services (SDS)

Student Disability Services (SDS) is committed to helping students with disabilities obtain equal access to academic and programmatic services. SDS also assists students with disabilities in need of academic and programmatic accommodations.

Student Health Services (SHS)

The Student Health Services team can lend a hand, providing confidential, culturally sensitive, comprehensive medical and counseling support. Resources include in-person and telehealth appointments for routine and urgent care (e.g., GYN, contraception, testing and treatment for STIs, and LGBTQ-specific healthcare) and immunizations (seasonal flu and COVID-19, MMR, and Tdap) as well as short-term individual counseling, support groups, and psychiatric care. Dedicated staff on campus provide services and can refer students for specialized care, including public health resources.

Student Leadership, Involvement, AND TRANSITION EXPERIENCES (SLI-TE)

Students can connect with SLI-te to learn more about joining or starting a student organization, attending events or leadership programs, orientation and transition programs, and taking part in fitness classes and club sports.

Student Success Communications

This office collaborates across Student Success and the university to present clear, accurate information about services, resources, opportunities, policies, and procedures to promote student programs and initiatives.

Student Support and Advocacy

Students should contact this office if they are struggling with non-academic challenges, distressing experiences, or crisis situations such as food/housing insecurity, health leave of absence, domestic/intimate partner violence, or stalking.

Title IX

Students should contact the Title IX office if they’re facing issues such as discrimination, sexual misconduct, or harassment or need support or resources.

Wellness and Health Promotion (WHP)

This is the primary prevention branch of SHS, working collaboratively to foster a culture of wellness throughout the university. The Director meets with students one-on-one, runs the Peer Health Advocacy program, develops multidisciplinary partnerships & innovative workshops, and provides group-level interactive programs. These programs cover a variety of health, wellness, and safety topics, including stress reduction, auricular acupuncture and acupressure, body positivity, sexual health, sex positivity, sexual & interpersonal violence prevention, HIV/AIDS and other sexually transmitted infections and diseases (STI/STDs), and harm reduction, including overdose prevention with dispensing of naloxone.

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