Setting Up Your Drop-Off Kiosk

Drop-Off Kiosk Setup.pdf

Ensure you have reviewed the Hardware Requirements. Also, make sure you have a Windows hardwired network in place and operational. PostalMate Support does not provide assistance in setting up this network. If you encounter difficulties configuring a Windows network, it may be necessary to enlist the services of a qualified computer technician. You may also wish to turn off screensavers so it is always ready for your next drop-off.

Install PostalMate

1. Log in to https://postalmate.com/downloads.
2. Under New Install, click Download.
3. After the download is complete, run the installation application, and follow the on-screen prompts to finish the installation.
4. Once installed, open PM Utilities.
5. Enter your PostalMate serial number. You can locate your serial number on one of your other stations by clicking Help > About in PostalMate).

Network PostalMate

1. Choose Network Station Settings.
2. Select Auxiliary on the right.
3. For Workstation Name, enter a name, such as 'Kiosk.'
4. Click 'OK' to acknowledge and confirm each of the warning messages to proceed.
5. From the list of computers displayed, select your Main station.
6. Verify that Network Station Settings now shows this computer as an Auxiliary and close Network Station Settings.

Kiosk Settings/Configuration tab

Remain in PM Utilities and choose Tools > Settings > Other > PostalMate Kiosk…

Kiosk Settings/Receipt Settings

1. Select the Receipt tab.
2. Enter a disclaimer that will be displayed on the drop-off receipt.
3. If you want to email drop-off receipts, check the 'Enabled' box and provide a subject line for the email.
4. If you prefer to print a drop-off receipt, you can make your selection here. You have the option to print to either a receipt or a label printer.
5. Enabling both emailed and printed receipts is allowed and will automatically print/email at the end of the drop-off transaction.

Note: You will need to install the printer driver on this station before selecting it in Kiosk Settings. A printer can be connected directly to the kiosk for local printing, or it could be a network printer located behind the counter, requiring the customer to hand over the drop-off before receiving their receipt.

Kiosk Settings/Administrative

It is recommended to keep both eUpdates and the Administrator panel enabled. Below 'Shortcuts,' click the button to create your desktop shortcut. Once done, click 'OK' and exit PM Utilities.

Now, click the shortcut to open the Kiosk.

Once opened, you are ready to scan in a drop-off. Give it a test run and see if you like your choices in settings.

To exit out of the kiosk mode, click Admin on the bottom left of the screen. If you currently use PostalMate security, simply use your credentials to log in. If not, the default password is 1234.