Inspections

Our standard service includes pre-listing inspection, move-in inspection, and move-out inspection. We also have a periodic inspection during the tenancy of the first year.

Pre-listing inspection

After we input your property into our AppFolio system, we will start to schedule a pre-listing inspection.

We will take detailed photographs your home at the Pre-Listing Inspection. We will also inspect over 40 common areas and items. The photos and inspection set the baseline condition of the home for when your resident eventually moves out. If you have had the carpets recently cleaned, please send us the carpet cleaning receipt. We will need the proof and provide it to the residents, since when your resident moves out, we will require them to provide the same proof to ensure your property is taken care of.

Should your home need cleaning, carpet cleaning, or landscape maintenance to attract the best residents, we will let you know and schedule the cleaning needed.

We understand that sometimes the owner will use a pre-listing inspection as a move-out inspection for the previous resident. The pre-listing inspection is not as detailed as a move-out inspection. If there is work that needs to be scheduled from the pre-listing inspection, we cannot guarantee that it will be done within 21 days, which is the legal requirement for the security deposit return deadline in Washington state. To make sure you return the deposit to the residents within the timeline, please schedule the necessary repair work yourself. Thank you for your understanding.

To ensure the safety of residents and remove liability from the owners, we do require rekey for all the properties. The cost is rekeyed up to six locks for $179. This will be an owner expense at first, except for the City of Seattle which requires this to be an owner charge. But in the future, it will be resident expense upon their moving out. (Similar to house cleaning and carpet cleaning) Additional service fee for rekeying is here: Rekey Additional Charge for Special Scenario

Pre–Move-In Inspection

A few days before the official move-in date, we conduct a pre–move-in inspection to ensure the property is ready for your new resident. During this inspection, our team walks through the home to check its condition and readiness. This process allows us to catch issues early, reduce last-minute surprises, and increase tenant satisfaction from day one.

We’ve learned from experience that happier residents mean fewer complaints and better care of your property. Even if the home has already been professionally cleaned and carpets shampooed, it can get dirty again during the showing process. To address this, we’ve added a procedure where our inspector completes a 30-minute light touch-up cleaning and carpet vacuuming during the pre–move-in inspection. This small effort significantly improves tenant satisfaction.

The cost for this service is $45, which is charged to the owner. If the home requires more extensive cleaning, our vendor will provide an estimate, and we will reach out to you for approval before proceeding.

Move-in inspection

On the tenant’s official move-in day, the resident conducts their own move-in inspection. This process normally takes 1–2 hours. During this time, the tenant documents the condition of the property, typically with over 100 photos. This creates a clear baseline of the property’s condition at move-in, which is compared against the move-out inspection at the end of their tenancy. This documentation helps ensure accountability for any damages that may occur during their stay.

Property Condition Inspection

We will conduct a property condition inspection within the tenant's first-year lease term and at some point during each renewal term. This will help us evaluate how well the tenant is maintaining the property, identify any needed repairs, and assess whether to renew the lease at the end of the term.

Move-out inspection

The move-out inspection happens the day after the last day (if not the weekend) of the tenancy. We will document the property condition with 100+ photos, using the same inspection template from move-in. In this case, we can easily compare the condition of the property from the beginning to the end of the tenancy. Normal wear and tear is allowed. But if there is any excess damage, we will schedule repair and charge to the previous resident.

Additional inspection

If you want any additional inspection done, the charge is $155 per inspection.

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