Inspections

Our standard service includes pre-listing inspection, move-in inspection, and move-out inspection. We also have a periodic inspection during the tenancy of the first year.

Pre-listing inspection

After we input your property into our AppFolio system, we will start to schedule a pre-listing inspection.

We will take detailed photographs your home at the Pre-Listing Inspection. We will also inspect over 40 common areas and items. The photos and inspection set the baseline condition of the home for when your resident eventually moves out. If you have had the carpets recently cleaned, please send us the carpet cleaning receipt. We will need the proof and provide it to the residents, since when your resident moves out, we will require them to provide the same proof to ensure your property is taken care of.

Should your home need cleaning, carpet cleaning, or landscape maintenance to attract the best residents, we will let you know and schedule the cleaning needed.

We understand that sometimes the owner will use a pre-listing inspection as a move-out inspection for the previous resident. The pre-listing inspection is not as detailed as a move-out inspection. If there is work that needs to be scheduled from the pre-listing inspection, we cannot guarantee that it will be done within 21 days, which is the legal requirement for the security deposit return deadline in Washington state. To make sure you return the deposit to the residents within the timeline, please schedule the necessary repair work yourself. Thank you for your understanding.

To ensure the safety of residents and remove liability from the owners, we do require rekey for all the properties. The cost is rekeyed up to six locks for $179. This will be an owner expense at first, except for the City of Seattle which requires this to be an owner charge. But in the future, it will be resident expense upon their moving out. (Similar to house cleaning and carpet cleaning) Additional service fee for rekeying is here: Rekey Additional Charge for Special Scenario

Move-in inspection

Right before your resident moves into the property, we will conduct a move-in inspection. It normally takes 1-2 hours. We will document the property condition with 100+ photos. The goal is to make sure we create a baseline of the condition so that when the resident moves out, we can compare to see what damages are made and should be charged to the residents.

As you may know, happier residents mean fewer complaints. They will also take care of your property better. One thing we realized from our past experience is that although your home has been professionally cleaned and carpet shampooed, the home may get dirty during the showing process for future residents. A 30-minute touch-up cleaning and vacuuming of the carpet right before the tenant moves in can increase satisfaction dramatically. That's why we have implemented an additional procedure with our inspector to conduct a 30-minute cleaning during the move-in inspection. The cost of it is $45, which is much cheaper than scheduling the cleaning person to come back to do another round of touch-up cleaning. If the home requires significant cleaning, the cost may be higher. We will definitely let you know. Thank you so much for your cooperation and collaboration!

Property Condition Inspection

We will conduct a property condition inspection within the tenant's first-year lease term and at some point during each renewal term. This will help us evaluate how well the tenant is maintaining the property, identify any needed repairs, and assess whether to renew the lease at the end of the term.

Move-out inspection

The move-out inspection happens the day after the last day (if not the weekend) of the tenancy. We will document the property condition with 100+ photos, using the same inspection template from move-in. In this case, we can easily compare the condition of the property from the beginning to the end of the tenancy. Normal wear and tear is allowed. But if there is any excess damage, we will schedule repair and charge to the previous resident.

Pet inspection

For the properties that have pets, during the first year of the tenancy, we will conduct an inspection of the home. This normally happens in the middle of the tenancy. The goal is to make sure there is no pet damage to the property.

Additional inspection

If you want any additional inspection done, the charge is $155 per inspection.

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