In-App Client Onboarding Walkthrough
💡 What Is This Feature?
We are going to release a new first-time user experience to help your clients quickly understand the value of your digital platform as soon as they enter the platform for the first time.
We believe that engaging users from the start is essential to ensure a positive experience and encourage continued usage of your digital platform.
When your clients enter your digital platform for the first time, they will now have a quick tutorial on how they can set up saved views on the shipment explorer table.
🤩 How Will This Feature Help?
Value to your client
- Your clients will feel more trained resulting in loyalty, more usage and customer happiness
- Your clients will be able to quickly understand the value of your customer experience platform
- Allows your clients to utilize the saved views feature easily.
Value to you
- More platform stickiness, usage and improved Customer Experience
- Save time when teaching your customers about Logixboard.
👀 How It Looks
If your customer clicks the "Learn More" button
They will be redirected to the feature flyer found here
If your customer clicks the "Get Started" button
They will be redirected to the shipment explorer and a pop-up will guide your customer on how to use the feature