Welcome to the GoRev Launcher Installation Tutorial. In this tutorial, we will focus on the process of Installing the current GoRev Launcher on your device.
As a new GoRev user, you will receive a GoRev Server Invitation Email at the Email Address on file for your GoRev Account.
Note: If you do not receive the GoRev Server Invitation Email at the Email Address you believe to be on file for your GoRev Account, please have your Authorized Delegate or Facility's IT Team verify that the email entered for your GoRev Account is accurate. If the email on file is accurate and the problem persists, please call GoRev IT Support at 1-(317)-794-3900 so that one of our Support Agents can further assist.
To begin installing GoRev, please select the GoRev Installation link present in the server invitation email you received.
After clicking on the GoRev Installer Link, a download bar for the GoRev Launcher Installer will appear on your screen. To continue, please click on the “Run” option in this bar.
Upon running the GoRev Launcher Installer, a Windows Protected Your PC prompt may appear on your device. To continue, first, click on the “More Info” link in this window.
Next, click on the “Run Anyway” option provided.
Note: If a different Windows Security prompt appears on your screen, please select the option that enables the GoRev Launcher Installer to run.
At this point, the GoRev Setup Wizard will be visible. To continue, please click “Next”.
Once the “Select Installation Folder” window appears on your device, please continue the GoRev Launcher Installation process by clicking “Next”.
Note: Please do not utilize the “Browse” button in this window, as changing the location of GoRev on your computer will prevent GoRev from installing correctly.
After the “Ready to Install” window becomes visible, click on the Install button in this window.
Note: Upon clicking the Install button, a User Account Control window may appear on your device. Please click Yes to continue installing the GoRev Launcher on your device.
Once the "Installing GoRev" window becomes visible, please allow the Status Bar to load to completion.
Now, click the Finish button to finalize the GoRev Launcher installation process.
At this point, the GoRev Launcher icon will be present on your home screen.
In order to successfully utilize GoRev, you will also need to download the Server file. To begin, navigate to the GoRev Server Invitation email and click on the attached file present on your screen.
Once the Drop Down menu becomes visible, select the Open button in this window. Once opened, the server file will automatically load into the GoRev Launcher for use.
In the instance that you receive the, “No Servers Available Error”, it is likely that the server installation was not installed successfully. In this situation, please return to the GoRev Server Invitation email and download the Server Attachment detailed in the steps above.
If you have any additional questions or concerns regarding this tutorial, please contact the GoRev Support Team by phone at (317) 794-3900 or by email at email@example.com
Note: Always submit an IT Support Ticket detailing the problem that you are experiencing with this portion of GoRev, if possible, as this will give GoRev Support Agents access to information that will help expedite the resolution of your issue. If you are unsure how to submit an IT Support Ticket in GoRev, please see the IT Support Ticket Creation tutorial for assistance.