Label Printer - iDPRT SP310 Thermal Label Maker Configuration
Use this guide to configure an iDPRT Thermal Label Maker printer for use within the GoRev environment.
IMPORTANT - Supported as of GoRev version 2022.01.07
Step 1 - Install Windows Drivers
These can be found here: https://www.idprt.com/Products/SP310.html
Or you can download them directly here: iDPRT_TSPL_Label_Printer_Windows_Driver_v2.7.4.8.zip
Plug in device after installing drivers
Step 2: Configure Printer with specific labels
You will need to configure each iDPRT printer with each type of label you insert. If you intend on changing between label sizes frequently we suggest buying multiple printers and keeping same size labels loaded at all times.
Navigate to your printer management screen in Windows and right click on the printer and click Properties (or click Manage and then Printer Properties).
Then click Preferences:
Leave settings default as shown below and click Custom. The custom paper manager will appear. For standard GoRev labels you will use the following Width and Length settings. Click save and your printer is ready for use within GoRev.
GoRev Label Template | Label Size | iDPRT Width | iDPRT Length |
Patient Label & Lab Large Label | 1-1/8" x 3-1/2" | 28.50 | 82.60 |
Lab Small Label | 1-1/4" x 2-1/4" | 57.2 | 31.7 |
IMPORTANT, make sure you select the custom paper size after you create it from the Paper Name drop down list. It does not automatically select the new paper size for you.
GoRev Support Team
If you have any questions, concerns, or problems regarding this GoRev Tutorial, please contact the GoRev Support Team by submitting an IT Support Ticket, by phone at 1-(317)-794-3900, and/or by email at ask@gorev.com.
Note: If possible, always submit an IT Support Ticket detailing any problem that you are experiencing within GoRev. This will give GoRev Support Agents access to additional information that will help expedite the resolution of your issue. If you are unsure how to submit an IT Support Ticket in GoRev, please see the IT Support Ticket Creation for assistance.