Guru's Verification engine ensures consistency, confidence, and trust in the knowledge your organization shares. Learn more.

How to Void a Violation in the Court Application

This document is designed to walk you through how to void an offense that was added incorrectly to the citation. This process will close the case as a voided. You cannot void a case if a plea, judgment, or payment has been applied.

Open case Dashboard.

Select Sentencing – Void this Charge.

image.png

Enter a Reason for Void.

image.png

Select Save

image.png

FAQs

Q: I can’t select Void this Charge?

A: Make sure that there are no payments applied, no plea on file, and no judgment entered. Remove/reverse these

items and the menu item will become available.

Q: How do I add the correct violation back to the case?

A: Go to the Main Menu – Transactions – Paper Citation. Enter the citation number, it will bypass the defendant

information screen and take you to the violation entry screen. Enter the correct violation and complete the citation.

You must have Author or Collection Owner permission to create Guru Cards. Contact your team's Guru admins to use this template.