Unified Platform Access for New AE

CARD OVERVIEW: This card serves as a guide specifically for DSE/VPDS/AE on the steps to request unified platform access for a new AE

Description: To request for Unified Platform access for a new AE, please follow below steps:

1. Log in using your IHM email and fill out the Service Now form
2. In the Who needs this access field, input the name of the AE requiring access
3. In the Access type field, select the checkbox corresponding to the access needed for the AE
   
   Please note: Only traffickers will require access to "Unified Operations Access"; request for AEs should leave this unchecked.
   
4. To provide more specific information about the request, please utilize the more details section
   
   Below is an example of an access request for reference:

4. Hit the Submit button
5. After submitting the request, it will be subject to approval by the manager. The manager will receive an email notification regarding the access request.

7. Upon approval by the manager, below are the two ways to access the Unified Campaign Dashboards and Reporting.
   
   

• The AE can type and search the Unified Campaign Dashboards and Reporting in the search bar as shown below:
  
  
  
• The AE can proceed to MyApps and select the Unified Campaign Dashboards and Reporting which will redirect them to the UP in a new tab, where their account will be automatically created and order access will be set up.
  
  

8. After a ServiceNow ticket has been submitted and successfully processed, make sure to verify that the account status in UP is not set to disabled.

Questions? Email iheartmedia-support@unified.com or create a Markets Platform Support case.