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6. SMS Templates

SMS Template

1. Function Introduction

Customize SMS templates for sending text messages based on these predefined formats.

2. Setup Steps

2.1 Accessing the Feature

In "Application Editing", go to "Extended Settings" and select "SMS Template" to start the creation process.

2.2 Configuring the SMS Template

Set up the "SMS template name", "SMS type", "SMS content", and "SMS content example".

2.2.1 Differentiating SMS Types

Marketing: For mass notifications with a mandatory "unsubscribe back to T" text at the end.

Industry Notifications: User behavior-triggered notifications, like application approval alerts.

2.2.2 SMS content examples

Ensure the SMS content matches the example provided. Insertion of form fields is allowed.

2.3 Save and Submit for Review

Post-editing, the template must undergo a manual review. Review standards can be checked for compliance.

3. FAQ

3.1 Handling SMS Template Review Failures

Steps to Follow:

Visit the Anffy official website and contact customer support.

Provide necessary details:

  • Account number: Anffy
  • SMS template context and real content, aligned with the industry scenario.
  • Information on daily/weekly SMS volumes.

You must have Author or Collection Owner permission to create Guru Cards. Contact your team's Guru admins to use this template.