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Personal Android Enrollment Steps

Use the below linked steps to register your personal device with Germain to access work-related resources.

Please refer to GAP - Information Security Program for more information on personal device restrictions.

If your device is already enrolled and you'd like to remove it, please follow the steps here: Personal Android - Unenroll Device from App Management

Enroll device with Android work profile

In this article

  1. Create work profile and enroll device
  2. Android Enterprise availability
  3. Update Google Play services
  4. Next steps

Enroll your personal Android device to get access to work or school email, apps, and other data. During enrollment, you'll set up an Android work profile, which separates the personal data on your device from your work data.

After your profile is set up, Germain will manage the work-side of it, which consists of only the work files and work data. Germain can configure and enforce certain device-level settings on your device, such as requiring you to set a device PIN. They can't see any data in the apps on the personal side of your device.

Find out more about what happens when you create a work profile.

Create work profile and enroll device

To create a work profile on your device, you must be using the primary user account on your device. Creating a work profile on a secondary user account is not supported.

  1. Open the Company Portal app and sign in with your work or school account. If you haven't installed the free app, install it from Google Play.
  2. On the Company Access Setup screen, tap BEGIN
    .Screenshot of Company Access Setup screen
  3. Review what Germain can and can't see. Then tap CONTINUE.Example image of Company Portal, We care about your privacy screen, highlighting the Continue button.
  4. Review Google's terms for creating a work profile. Then tap ACCEPT & CONTINUE. The appearance of this screen will vary based on your device's Android version
    .Screenshot of Google's work profile terms
  5. Wait while your work profile is set up.
  6. You may see another informational screen about the type of apps you need. Wait to be redirected and signed in to the Company Portal app. When you get to the Company Access Setup screen, check that your work profile is created. Then CONTINUE
    .Screenshot of Company Access Setup showing work profile is created.
  7. Check that your work profile is active. Then tap CONTINUE.Screenshot of Company Access Setup showing work profile is active.
  8. Germain requires passcodes to be present. Tap RESOLVE to adjust a setting. Tap CONTINUE.Example image of Company Portal, Update device settings screen, highlighting Resolve and Continue buttons.
  9. When setup is complete, tap DONE.
  10. When prompted to view your organization's suggested apps in Google Play, select OPEN.Example image of Company Portal prompt to open badged version of Google Play.
  11. If you're not ready to install apps, you can always access them later by going directly to the badged version of the Google Play app. You can also select Get Apps from the Company Portal menu.Example image of Company Portal menu, highlighting Get Apps link.

Update Google Play services

If the version of Google Play services on your device is outdated, you may be unable to enroll your device. Open Google Play services(opens Google Play) to check for and install available updates. For more information about how to update Android apps, see Update your Android apps(opens Google Play Help).

Next steps

Now that your device is enrolled, you can install school or work apps on your device. Go to the managed Google Play store to find and install these apps.

If you have any trouble, please reach out using How to Submit a Support Ticket

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