Pilot Flood Claims Training Content for Adjusters (PUBLIC)
Click Here to view our full FAQ for Adjusters
Having trouble logging in?
Login using your cellphone number. You will be sent a 4 digit login code via text message. Enter this code to login!
Tried that and still having an issue?
Contact Virtual Support and ensure your Xactnet ID is up to date
Email Support: virtualclaimssupport@pilotcat.com
Text Support: 251-551-5195
Step 1: Download Dispatch Manager Mobile App:
Google Play Store (Android)
Download Dispatch Manager
iTunes App Store (iPhone)
Download Dispatch Manager
Step 2: Initial Setup
Can be done using either the Manager mobile app or by visiting work.dispatch.me in your web browser
Initial Setup via Mobile App:
- One-Pager:Directions for initial Setup using the Dispatch Manager mobile app
- Video: Dispatch Manager App: Setup your Profile (1 min 23 sec)
- Video: Initial Login and Setup via computer or mobile app
Initial Setup via Computer:
- Initial_Login_and_Setup_via_Computer.pdf(one-pager)
- Video: Initial Login and Setup via computer or mobile app
Step 3: Using Dispatch for Pilot Flood Claims
- Pilot: Updating Flood Claims (One-Pager)
- Flood Adjuster Storm Prep- Recorded Session
- Pilot_Flood_Claims-_Step_by_Step (PDF, step by step workflow, updated 11/2022)
Want to view and schedule pilot work using the computer?
- Video: Pilot Adjusters: View and Schedule using the Web App (10 mins 03 sec)
recorded Pilot Adjuster Training
- Recorded Adjuster Training (Video)
