Badge printing with Splash
BEST PRACTICES
Test your set-up prior to the event by connecting your check-in device, printers and wireless router.
You can also pre-print badges and have them ready for your event.
REQUIRED READING
- Prior to setting up badge printing with your event, please review the following tutorials and articles:
How to Print Name Badges (tutorial)
Badge Printing On-Site (article)
On-Site Troubleshooting (article) - You might also want to review these resources around managing check-in at your event:
Checking in Guests On-Site
Splash Host App - Overview & Tutorial
(add Guru card here for Splash check-in)
Note that only two lines can be printed on each badge:
- Primary label: Full name, first name, or last name
- Secondary label: Any field on the RSVP form.
If you want to print a guest's "Company" or "Title", for example, be sure to include these questions on your RSVP form. If you are running a VIP event where you don't need to ask a guest their Company or Title but want to include this on their badge, you can create a hidden field on the RSVP form, and input the values manually.
TROUBLESHOOTING
To ensure both your check-in device and the printer are connected to the same network or hot spot:
- Go to the dashboard of the event and select badge printing.
- Disconnect printer.
- Click "Connect to Printer" but don't select the printer; hit cancel.
- You will notice a Finding your printer pop-up, proceed with that and select the printer from the pop-up.
To check your printer network connection:
- Check the network icon on the printer (top right of screen).
- If the icon is static, then your connection is good. If it's blinking, then it's searching for the network.
- Double-check the network device (the MIFI or router could be out of power, etc.), then re-establish the printer to the same network: WLAN > Infra Manual Setting > Select Network > Password.
To do a hard-reset:
- Sign out and close out of the Splash Host app.
- Reset your mobile device.
EXTERNAL BADGE PRINTING VENDOR FOR LARGE-SCALE EVENTS (150+ guests)
Splash has partnered with Xtag, a company that provides software, hardware, and on-site support for badge printing and event check-in. If you would like to work with Xtag on an upcoming event, please contact universitypublicprograms@newschool.edu.