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Voya 401K New hire and Termed process

To enter a new hire do the following:

(All information shown is an example and not a real employee)

https://sponsor.voya.com/sponsor/secure/b2bservices/bobdashboardui/homepage

On the main page of Voya click processing center -> Contribution submission

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Click Voya PayCloud:image.png

It will pull up this page and you will want to click Add/Enroll participant image.png

Fill out employee information you can get this information from their employee page in NetSuite (Make sure date of hire is correct) click continueimage.png

Fill out the next page, Payroll frequency will always be Bi-weekly. Click Continueimage.png

Verify all information is entered correctly and click submit image.png

Done!

To Term an employee do the following:

On the main page of Voya click processing center -> Contribution submission

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Click Voya PayCloud:

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It will pull up this page and you will want to participant update:image.png

You will search the employee by last name or last 4 of SSN once you search up the employee open their participant page.

Fill out Termination date and Termination reason. If the employee termed is involuntary put "with cause". If the employee termed is Voluntary put "Voluntary termination" click continue:

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Enter termination date again and click continue image.png

Verify the information is correct on the next page and click submit. Done!

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