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Parental Control

Release Information

  • Supported Applications & Media
    • All Magine Pro Applications
    • VOD (online and offline/downloaded), Linear, Catchup, Linked Trailers, Live Events
  • Known Limitations
    • None

Feature Summary

  • As a platform operator, you can set parental control to meet regulartor requirements.
  • As a user you can control whether users of your account require a PIN to access & view a video

Feature CONFIGURATION

  • The feature can be enabled here: Console > Default Settings > Content > Parental Control
  • When this end enabled, any trailers associated with the video, will autoplay.
  • Logic:
    • Watershed - This logic is best suited for a service with linear channels. This logic prompts a pin-code for broadcasts being aired between 22:00 and 06:00 (also for catchup on those broadcasts). This logic also enables the possibility for prompt pin-code for selected channels, all the time for all users if "PG age" in metadata is higher or equal to a specified age. Enabled by setting "vertify age" to the "yes" on the channel.
    • Around the clock - This logic is best applied to a VOD service. This setting will enable prompt of pin-code for content with "PG age" in metadata equal to or above a specified age.
    • Age limit - Global platform number on which the the prompt of pin-code for content with "PG age" in metadata equal to or above a specified age.
    • Enabled by default - Set parental control setting to ON, for all new registered users by default.
    • Optional Parental Control - This setting will allow the users to enable / disable parental control on their account from the web.
  • Media Metatdata Requirements:
    • Parental Conrtrol is set in the metadata of each asset type (i.e. Channel, VOD etc)
    • PG Age - Integer that is used in the parental control logic (i.e. 12, 15)
    • Content Rating - String that is shown in the applications (i.e. PG12, A15), this string is localisable)
    • If parental control is required on broadcasts on a channel, these must be set on a per broadcast basis in the EPG metadata.
  • User Communication:
    • To use the Parental Control Feature, the Transactional Email for parental control must be set. See Transactional Emails for information.

End user Experience

  • During registration
    • The end user will either have parental control set on / off, based on the "Enable by default" setting in Console.
    • The end user will receive a parental control PIN via transactional email.
  • During viewing of a video
    • Depending on the parental control settings and the metadata settings, the user will be prompted for a parental control PIN, which must be entered in order to view the video.

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  • User configuration of parental control
    • If the platform is configured to allow the user to turn off / on, parental control, the user can access this setting as follows. If the user wants to turn this setting off / on, a parental control PIN will be sent via email to the user to confirm they own the account, and in order to change the setting.
    • If the user forgets their parental control pin, they can be sent a new one via email, by clicking on the "Did you forget the pin code?" link on the user settings page on web.

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