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How to Update Contact Preferences in New School Alerts

New School Alerts is a mass notification service that allows the university to alert you in the case of an emergency. The contact information you provide is protected and will not be used for any other purpose.

When we issue a notification about a potential safety hazard or concern, you will receive a message on the voice, text, or email communication methods that you have registered.

Note: If requested in the notification, you can confirm that you have received the message and you will not be contacted by any subsequent methods regarding that particular notification. If you do not confirm, the system will continue to attempt to reach you at all of the contact paths that you have registered.

Instructions to Opt Out of SMS Text Messages

  1. Navigate to your New School Alerts Profile page by signing in to New School Alerts one of two ways:
    1. Use your SSO credentials to access New School alerts directly at: https://member.everbridge.net/saml/login/TNS/453003085612681/alias/defaultAlias?disco=true
      1. Click on My Profile (Edit).
    2. Sign into MyNewSchool by visiting https://my.newschool.edu/
      1. Under the Shortcuts section of the navigation menu, Click on New School Alerts- Update Contact Info.
        Screenshot showing the location to update New School Alerts in MyNewSchool.
  2. Sign in using your TNS SSO credentials (NetID and password).
  3. Click on Update Alerts Contact Info > My Profile (Edit).
  4. Highlight and then delete your number in the the SMS (Text to Cell) Number field.
    Screenshot showing the SMS (Text to Cell) Number field highlighted.
  5. Hit 'Save' at the bottom of the screen to delete your number from the system and opt out of receiving text messages.
    Screenshot of the blue 'Save' button.

Instructions to Update Your Contact Preferences

  1. Navigate to your New School Alerts Profile page by signing in to New School Alerts one of two ways:
    1. Use your SSO credentials to access New School alerts directly at: https://member.everbridge.net/saml/login/TNS/453003085612681/alias/defaultAlias?disco=true
      1. Click on My Profile (Edit).
    2. Sign into MyNewSchool by visiting https://my.newschool.edu/
      1. Under the Shortcuts section of the navigation menu, Click on New School Alerts- Update Contact Info.
        Screenshot showing the location to update New School Alerts in MyNewSchool.
  1. Sign in using your TNS SSO credentials (NetID and password).
  2. Click on Update Alerts Contact Info > My Profile (Edit) and enter or update your contact information:
    1. The SMS (Text to Call) number will receive a text message notification
    2. The Mobile Phone number will receive a phone call and voicemail if not answered
    3. Your New School Email will receive an email notification
      Updating Contact Info in TNS Alerts.png
  1. Use the blue arrows to indicate your preference for notifications, placing your preferred mode of contact at the top and arranging all other modes in the order in which you wish to be notified.
    1. Tip: To ensure messages are received as quickly as possible, we encourage all students, faculty, and staff to enroll in SMS (Text to Cell) alerts and indicate that mode of contact as their #1 preference. Please note that message and data rates may apply.
      Updated Preferences in TNS Alerts.png
  2. Hit Save to update your preferences.
    Screenshot showing the 'Save' button.

Note: The cell phone number you provide may be used for official university purposes. The New School may send approved communications to you via text message. As required by law, you will be provided with the ability to opt out. The instructions above will allow you to opt out of receiving text alerts through New School Alerts.

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