Automated Container Tracking (ACT)
🎉 What’s New?
Automated Container Tracking (ACT) provides real-time container visibility to your customers using a live data feed from carriers and port terminals.
It automatically fills in gaps in container data that you may not have and that your customers need. And it is all in your branded version of Logixboard.
🤷🏻♂️ How will this improve things?
For your team:
- Increases customer satisfaction by giving shippers better container visibility, especially at the ocean terminals, all in one place.
- Saves time & reduces costs by eliminating manual container tracking and reducing reliance on dozens of carrier and terminal websites.
- Low effort, quick set up ACT can be set up in 2-4 days. All we need is the CargoWise org codes for the customers you want to set up.
For your customers:
- Saves them money thanks to the added visibility to container-level event data from the terminals (avoiding demurrage, detention fees).
- Saves them time by automatically providing real-time data on container events and statuses, all in one place, your branded version of Logixboard.
- Improves their customer’s experience thanks to more timely container visibility, leading to better, more efficient downstream planning and operations.
🧐 How can you get ACT today?
Please note: There is an additional per container cost for ACT.
You’ve likely got a bunch of questions, right?
That’s okay. We’ll give you a live demo of how this will transform your customer experience and save your operators hours every day!
Schedule a time with Billy Thomas here, and he will answer all your questions and show you how you can start delivering this for your customers within a few days!
🤩 Click here to schedule a time with Billy! >>
⌛ Better more complete data on shipment and brokerage files
More than 90% of brokerage files (B-files) in CargoWise are lacking complete container tracking data. This leads to a poor experience for your customers at a very critical time.
Now you can give customers a more complete real-time picture of what’s happening in the customs process, helping them better plan and avoid costly holds and fees
ACT will give you access to more complete container data by providing:
- A complete view of the transit plan (Route Details, port of origin and destination, trans-shipment ports and feeder vessels).
- Container tracking even during transshipments.
- All legs added to the live vessel tracking map.
- More frequent carrier events and dates (ETA, ATD, ETD, ATD).
- Critical terminal data, such as fees and holds, which are typically not available in Cargowise. Also includes availability information such as Last Free Day and current availability for pickup.
🚢 Here’s where ACT enriches data in Logixboard
Here is a full list of the data ACT can empower your business with.
Status Bar
- ETD, ATD
- ETA, ATA
Shipment Details
- Planned ETA
- ATA
Cargo Details
- Holds (Net New)
- Fees (Net New)
- Container Events
- CTO Storage Start (Rarely populated in CargoWise)
- CY Empty Gate Out
- Full Gate In
- Full Loaded
- Full Discharged
- Full Available at Cargo Terminal Operator (CTO)
- Full Gate Out
- Delivery Cartage Complete
- Empty Ready for Return
- Empty Returned On
Route Details
- Leg Details
- Vessel Details
- ETD, ATD
- ETA, ATA
🫶 Customer Quotes
“I think anytime we can unpack more details and data, that’s always a good thing. Our team is having to do this everyday. If we can present this story to our clients digitally instead of having phone calls, I think there is value for sure.”
“Enrichment is valuable no matter what for our customers because it fills in the gaps. For routing it’s a nice add for customers. Container stuff is good Internally because operators can just login to Logixboard and check everything.”
“I like that you fill in the gaps, because we have many of them and struggle to close those. I like it from an internal perspective, to make our jobs more efficient.”
The inclusion of live data and the visual representation of each shipment’s individual “legs” has enabled me to provide more accurate estimates.”