Logging into Dynamics 365 (video)
This material explains how to log into Dynamics 365.
Audience: All 2-10 HBW employees (Internal Use Only)
step 1.
Agent will use the following website to access Microsoft Dynamics 365: https://2-10.crm.dynamics.com/
step 2.
Microsoft Dynamics 365 will verify your 2-10 Home Buyers Warranty account > Select your account
step 3.
Single Sign-On panel will display with your 2-10 HBW email address > Enter your password > select Log in
step 4.
2-10 HBW's Duo Push approval process will activate > Click Approve > Select the Don't show this again checkbox > Click Yes
step 5.
Click 2-10 Task Management
step 6.
Microsoft Dynamics 365 opens to the My Work section/Dashboards in the left navigation panel and displays the Customer Service Agent Dashboard
Disclaimer: This information intended to be solely informative in nature, and does not modify, alter, amend or otherwise affect in any way the terms of any Service Agreement or Warranty Coverage. Please refer to the Home Warranty Service Agreement and/or New Home Builder Warranty Booklet applicable to your specific home for all coverage details, procedures, rights and obligations. 2-10 Home Buyers Warranty is a family of companies with a mission to improve the experience of homeownership. As a Provider of Home Warranty Service Contracts, 2-10 Home Buyers Warranty is: 2-10 HBW Warranty of California Inc. in California; Home Buyers Warranty Corporation VI in Florida; 2-10 Home Buyers Warranty of Virginia, Inc. in Virginia; 2-10 Home Buyers Warranty of Oklahoma, Inc. in Oklahoma and Home Buyers Resale Warranty Corporation in all other states (OR Lic # 202003). As the Warranty Administrator for New Home Builder Warranties, 2-10 Home Buyers Warranty is Home Buyers Warranty Corporation III in New Jersey and Home Buyers Warranty Corporation in all other states