How to require MyPay direct deposit changes are reviewed and approved in AllPay

Objectives:

Learn how to use MyPay change request settings to ensure that an AllPay administrator has the change to review and validate any direct deposit requests from employees' MyPay accounts. MyPay, the employee portal from AllianceHCM, is how employees can manage their personal information, including direct deposit information. There are settings available to ensure any direct deposit changes are reviewed, which is a crucial way to safeguard against an employee's paycheck from being misdirected or stolen without their knowledge.

What's in this article?

💡Good to know: There are many MyPay change request settings you can change, but ensuring that direct deposit settings require reviews and approvals is a crucial step to preventing direct deposit fraud. AllianceHCM recommends all clients always require any direct deposit changes in MyPay be set to "Require Approval."

Other steps to prevent direct deposit fraud include enabling two-factor authentication, also called 2FA or TFA, in both AllPay and MyPay and using payroll rules to validate direct deposit changes.

Requiring MyPay direct deposit changes are reviewed and approved in AllPay

1. Log into AllPay. From the dashboard, hover to open the Self Serve menu and look in the Setup column, where you'll choose Change Request Setup.
2. The Change Request Setup tab shows a table of all the fields an employee can request a change to in MyPay. Scroll down to the section for Direct Deposits.
3. Ensure both the boxes for Enable and Require Approval are checked.
4. Click on the Save button, either at the top of the table or with the button at the bottom of the table.

Click on Change Request Setup from the Self Serve menu

Ensure both boxes for Enable and Require Approval are checked in the row for Direct Deposits, then click Save

Managing the direct deposit requests in AllPay

1. Hover to open the Self Serve menu in AllPay and from the Approval column click on Request Approval.
2. Click on a line in the Requests Pending Approval table to see more about the request, including Request Details at the bottom of the page. You can use the Status filter at the top of the table to see requests that are Pending Approval, Approved, or Denied.
3. Validate the direct deposit requests that you see here. It's best practice to verify the submitted account numbers against a secondary, validated source, like a voided check from the employee.
4. Use the Approve or Decline buttons to manage the request.

Click on Request Approval from the Self Serve menu

Validate requests using the Request Details information and then approve or decline