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Instructions to Update/Change my Password

This guide is intended to help users, set their own passwords or with the assistance of their parents or teachers with a working device connected to the internet.

What if I can no longer remember my password Confused1_emoji.jpg

  • Contact ECSRD Desktop Support at 1-877-327-4874, or at extension 00399 from a division desk phone.
  • You will be asked a series of questions to prove your identity, and Desktop Support will then reset your password to a temporary password.
  • Go to https://ecsrd.me/pwreset and enter your Evergreen school account, followed by the provided temporary password (if being asked on the screen).

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  • The temporary password given to you will be used in the "Old password" field.
  • New password conditions:

At least 1 uppercase letter, 1 lowercase letter, a number, or a symbol;

5 Previously used passwords CANNOT be re-used;

3 consecutive letters of the first name, last name, or the username will not be accepted as part of your password;

Minimum of 8 characters .

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  1. Usernames are based on legal enrolment documents. First letter of first name, first letter of second/middle name and the full last name + @my.ecsrd.ca
  2. The default password is the ECSSD Student Number NOT the ASN (Alberta Student Number) which can be viewed in PowerSchool, and will be supplied by the school.

NOTE : If a user encounters an error saying "Username or password is incorrect" and you know that you are entering details correctly, kindly contact DESKTOP SUPPORT for assistance (1-877-327-4874).

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