Instructions to Update/Change my Password
This guide is intended to help users, set their own passwords or with the assistance of their parents or teachers with a working device connected to the internet.
What if I can no longer remember my password
- Contact ECSRD Desktop Support at 1-877-327-4874, or at extension 00399 from a division desk phone.
- You will be asked a series of questions to prove your identity, and Desktop Support will then reset your password to a temporary password.
- Go to https://ecsrd.me/pwreset and enter your Evergreen school account, followed by the provided temporary password (if being asked on the screen).
- The temporary password given to you will be used in the "Old password" field.
- New password conditions:
At least 1 uppercase letter, 1 lowercase letter, a number, or a symbol;
5 Previously used passwords CANNOT be re-used;
3 consecutive letters of the first name, last name, or the username will not be accepted as part of your password;
Minimum of 8 characters .
What if I am a New Student ?
- Usernames are based on legal enrolment documents. First letter of first name, first letter of second/middle name and the full last name + @my.ecsrd.ca
- The default password is the ECSSD Student Number NOT the ASN (Alberta Student Number) which can be viewed in PowerSchool, and will be supplied by the school.
NOTE : If a user encounters an error saying "Username or password is incorrect" and you know that you are entering details correctly, kindly contact DESKTOP SUPPORT for assistance (1-877-327-4874).