Setting Up Your Fitbit Aria Air Scale

Fitbit Aria User Manual

Troubleshooting and Assistance

FITBIT ARIA AIR SCALE SET UP FOR IPHONE USERS

Live script: “Have you downloaded the Fitbit app to your phone?”

Set up Fitbit Aria Air with the Fitbit app on your phone.

How do I set up Fitbit Aria Air?

1. Download the Fitbit app:
• Apple devices: Apple App Store
• Android Devices: Google Play Store
2. Install the app, and open it.
• If you already have a Fitbit account, log in to your account tap the Today tab then tap Devices Then Set Up a Device.
• If you don't have a Fitbit account, tap Create your account.Sign in with your Google Account or tap Create account.
3. Continue to follow the on-screen instructions to connect Aria Air to your account.

How do I add Aria Air to my existing Fitbit account?

1. In the Fitbit app, tap the Today tab then tap Devices .
2. Tap Set Up a Device.
3. Choose Aria Air and follow the on-screen instructions.

How do I turn on Aria Air?

On the back of your scale, find the battery compartment and pull out the plastic tab. Your scale will turn on.

Step 2: Create an account with Fitbit

Open the Fitbit app to log in or register.

If you already have an account, choose "log in". If you are a new user, choose "Join Fitbit". Go through the steps in the app. Everything filled in? Then you'll receive an email to confirm your account. Confirm your account via the link in the email.

Step 3: Connect your Fitbit Aria to the app

1. Ensure Bluetooth is on
2. Open the Fitbit app
3. Press the "account" button at the bottom right
4. In your account, press "+ Set Up a Device".
5. Select the Fitbit Aria from the list.
6. Keep clicking until you are asked again to log in via the browser.

Step 4: Put your Fitbit Aria in the set-up mode

7. Grab your Fitbit Aria scale
8. Open the battery cover
9. Remove the plastic tab so that the batteries make contact. Have you done this before? Then disconnect a battery and wait at least 10 seconds before replacing it.
10. "Set-up active" appears on the screen of the scale.
11. Press "continue" in your browser.
12. Bluetooth will search for Aria Air (note: Aria Air only connects via Bluetooth, not WIFI network see: https://help.fitbit.com/articles/en_US/Help_article/1158.htm)
13. Once scale is found, click on the “x” when prompt regarding Fitbit Premium

Step 6: Try out scale

1. Place the scale on a flat, hard surface.

2. Open the Fitbit app on your nearby phone and tap the Today tab .

3. While barefoot, step onto Aria Air. The screen displays your weight.

4. Step off the scale, and check the Fitbit app. Tap Save when your weight log appears.

5. Tap the weight log for more details. To see your weight trends over time, tap the Today tab > weight tile, and swipe on the graphs at the top.

6. To check weight-in, click on Aria Air under account, then click “recent weight-ins"

FITBIT ARIA AIR SET UP FOR ANDRIOD USERS

Live script: “Have you downloaded the Fitbit app to your phone?”

Step 1: Install the Fitbit app on your smartphone

• Please access the Google Play store on your device and search for “Fitbit”
• Google Play store link: https://play.google.com/store/apps/details?id=com.fitbit.FitbitMobile&hl=en_US&gl=US

-We are going to link the Fitbit Aria Air to the Fitbit app. If you already have the app and you already have an account with Fitbit then proceed to step 3.

Step 1: Install the Fitbit app on your smartphone

We are going to link the Fitbit Aria to the Fitbit app. If you already have the app and you already have an account with Fitbit then proceed to step 3.

Important: Android user’s must have phone Location on before syncing scale

Step 2: Create an account with Fitbit

Open the Fitbit app to log in or register. If you already have an account, choose "log in". If you are a new user, choose "Join Fitbit". Go through the steps in the app. Everything filled in? Then you'll receive an email to confirm your account. Confirm your account via the link in the email.

Step 3: Connect your Fitbit Aria to the app

1. Open the Fitbit app
2. Press the "account" button at the bottom right
3. In your account, press "+ Set Up a Device".
4. Select the Fitbit Aria from the list.
5. Keep clicking until you are asked again to log in via the browser.

Step 4: Put your Fitbit Aria in the set-up mode

1. Grab your Fitbit Aria scale
2. Open the battery cover
3. Remove the plastic tab so that the batteries make contact. Have you done this before? Then disconnect a battery and wait at least 10 seconds before replacing it.
4. "Set-up active" appears on the screen of the scale.
5. Press "continue" in your browser.
6. Bluetooth will search for Aria Air (note: Aria Air only connects via Bluetooth, not WIFI network see: https://help.fitbit.com/articles/en_US/Help_article/1158.htm)
7. Once scale is found, click on the “x” when prompt regarding Fitbit Premium

Step 6: Try out scale

1. Place the scale on a flat, hard surface.

2. Open the Fitbit app on your nearby phone, and tap the Today tab .

3. While barefoot, step onto Aria Air. The screen displays your weight.

4. Step off the scale, and check the Fitbit app. Tap Save when your weight log appears.

5. Tap the weight log for more details. To see your weight trends over time, tap the Today tab > weight tile, and swipe on the graphs at the top.

6. To check weight-in, click on Aria Air under account, then click “recent weight-ins"

Common Troubleshooting for Aria Air:

“My scale is not reading in pounds?”

Changing units from Kb (Kilograms), Lb (pounds) or Lb st (stones)

1. On the back of Aria Air, tap the button to switch between pounds, stones, or kilograms.

2. When the screen shows the unit of measurement you want to use, the scale is ready.

“My weigh-ins have a discrepancy, or my weigh-ins are not correct”

To ensure accuracy of weight-ins

• Use Aria Air while barefoot.
• Make sure your feet are dry before weighing yourself.
• Place Aria Air on a hard, flat surface during use.
• Balance your weight evenly between both feet when you stand on the scale.
• Weigh yourself at the same time each day to see consistent trends.
• Your weight naturally varies over the course of the day.
• Aria Air needs to recalibrate if you move it between measurements or store it sideways when not in use.
• Up to 2 weigh-ins might be required before Aria Air displays accurate measurements.

“When I set up my scale, I get error message “Couldn’t connect”)

Resetting Scale

Reset scale:

1. On the back of the scale, touch and hold the button for 5 seconds
2. When the display says “otA”, release the button on the back
3. Then, Hold the button again until the display says “Clr”.
4. Done resetting scale

Delete a measurement on the Fitbit app

To delete a weight log from your account:

1. Click on the top left circle leading to Account
2. Click on “Aria Air”
3. Click on “Recent weigh-ins"
4. Select the weight in you want to delete
5. Then click “delete this weigh-in"

Limitations on scale

• The scale's weight limit is: 397lbs, 28st: 5lbs, or 180kg.
• Aria Air isn't serviceable. If you need assistance with your scale, contact Fitbit Customer Support. https://myhelp.fitbit.com/s/home?language=en_US

Replacing Batteries

• The scale uses 3 alkaline 4.5V size AAA batteries (included)

To change the batteries in Aria Air:

1. On the back of your scale, pull up on the tab to remove the cover from the battery compartment.

2. Remove the batteries.

3. Insert (3) alkaline 4.5V size AAA batteries.

4. Return the cover to the battery compartment and press down until it's secure.

5. Turn over your scale and wait a few moments for Aria Air to calibrate before starting a weigh-in.

LINK FITBIT ACCOUNT TO TRANSFORM APP FOR ARIA AIR SCALE

(AT THIS TIME, THE ACTIVITY TRACKER BUTTON WILL ALSO WORK FOR THE ARIA SCALE AS THEY ARE BOTH CONNECTED VIA FITBIT APP)

1. Access the Transform app.
2. Tap the menu at the top right corner of the screen.
3. Tap connected apps and devices activity.
4. You will be redirected to log in to Fitbit via the browser. (It is important that you have your correct login, if you do not know it, log out and log back into your Fitbit app).
5. Authorize Transform to link to your Fitbit account by selecting “Allow”.

FITBIT ARIA AIR SCALE USER MANUAL

• If needed please refer to Fitbit Aria Air user manual

https://help.fitbit.com/manuals/manual_aria_air_en_US.pdf

Still having issues with your scale?

Please use the link below to schedule a call with our Support team for assistance, or send them an email:
https://10to8.com/book/igglhtvhgpcevvmten/991638

Transform-dpp@virginpulse.com