University Directory and Faculty Bio FAQ
How do I update my photo for both the Directory and Faculty Bio?
The preferred method is to submit images directly to ID Card Services and follow the instructions provided. We recommend this method so that both the university directory and the faculty bio display use the same image. All photos must meet these specifications as delineated on the New School Photo Portal
How do I update my photo for the Faculty Bio ONLY
The faculty bio system by default uses images provided by card services. The Bio system can also use a custom image uploaded to the faculty bio system by Admin only. Remember this image is ONLY used for the faculty bio and does not change the image used in the university directory. M&C recommends updating both the directory and bio images using the instructions above.
View the Images for the CMS - Tips and Tricks doc for more information.
My department is incorrect. Who do I contact?
Please email hrhelp@newschool.edu if you think your department is incorrect.
My title is different from how it was posted in the previous directory. Why is this?
Titles are pulled from Banner. If you notice that your official title isn’t listed or is incorrect, contact hrhelp@newschool.edu.
My email address is missing or incorrect. How do I update it?
Updates to email addresses can be made by contacting Information Technology at bannerhelp@newschool.edu. Only newschool.edu email addresses are included in the online directory.
How do I update a phone number that is missing or incorrect?
The following information is out of date. New directions coming soon.
Your phone number was initially pulled from the telephone system. If you don’t have a phone number listed or would prefer to use an alternate number, you can update that information on the directory self service page. You can reach this page on the Employee or Faculty tab in MyNewSchool. Follow the "New School Employee Directory Profile" link in the Self Service/ALVIN channel. Any updates you make will be automatically uploaded overnight. From this point on, all faculty and staff will be responsible for keeping their phone number up to date.
How do I add or update my room number?
The following information is out of date. New directions coming soon.
You can update this information on the directory self service page. You can reach this page on the Employee or Faculty tab in MyNewSchool. Follow the "New School Employee Directory Profile" link in the Self Service/ALVIN channel. Any updates will be automatically uploaded overnight. Buildings are pre - loaded and can be selected from a drop - down list. Room numbers can be entered directly on the directory self service page. Any updates you make will be automatically uploaded overnight. From this point on, all faculty and staff will be responsible for keeping their building location and room number up to date.
How long does it take for changes to the directory to go live?
Factual information: At this time, self-submitted and HR updates to university systems will be displayed within 24 hours of the change being made on both the university directory and Faculty Bio pages.
Photos: Photos submitted to Card Services will be reviewed and uploaded based on their review and workflow.
Note: If the changes are new being displayed, please try clearing your browser cache and/or contact your school/departments deans or business office.