Guru's Verification engine ensures consistency, confidence, and trust in the knowledge your organization shares. Learn more.

Address Comments - Screen Overview

Address Comments

Screen Code: arlnhi

Addr (Address) Comments are used to view and/or circulate the comments across all the units located at a Service Address. You can search for a specific comment on a particular Service Address.

*Note: In the Account at a Glance screen, users can see this feature tab in the RED mark when there are any customer comments added to it.

It offers the following features:

  • Review the Address Comments.
  • Reset Service Address Comments screen listing.
  • Advanced search to find a specific comment using Comment Date and Sequence Number.

Note: These comments denote OpenGov internal references for action items, not for any customer communications.

Navigation Tip: Account Receivable >> Service Accounts >> right click any account from the list >> Click Address Comments.

mceclip0.png

It has the following parameters:


Field


Description


Filter


Comment Date


Date on which the comments added for the customer invoice.


Filter by the date on which the comment was added.


Sequence Number


Sequence number for the comments made for the customer invoice.


Filter by the sequence number for the comment.


Comment


Comment text (e.g HOLD FOR POLICE DISPATCH PLACED 3/1/12. TBP NON-PYMT)


NA

Right-click the comments to update and inquire about the comments.

Version 1.1

You must have Author or Collection Owner permission to create Guru Cards. Contact your team's Guru admins to use this template.