Sharefile Security Upgrade Workflow
As of 10/25/2023 Sharefile has added a layer of security to all share links. This includes viewing for approvals and downloads for everything else. Users need to access the options when creating a sharefile link to choose appropriate audiences.
Click Edit Options when creating the link
Allow to view or download, change who can access this link to Anyone (public). Set expiration as long as possible (currently 30 days)