1Password - Saving/Updating Passwords (Personal and Shared LT Folders)
1Password must be used to generate secure passwords for all logins.
A benefit of 1Password is that it creates complex, unique passwords for you and securely saves these to your vault. You do not have to remember these passwords as they are saved and auto-filled when you enter the websites.
The only password that you need to remember is your 1Password master password, all other passwords must be generated by 1Password and saved in your vault.
- Associates/CST/Settlements cannot update a Sales Managers' passwords on 1Password, this must be done by the Sales Manager themselves.
- If a SM is on leave, please email operations@thelagroup.com.au for assistance.
- Passwords must never be shared via Outlook. If a password has been shared via Outlook, please report this to Ops immediately.
Contents
- Saving a new password (personal)
- Saving a new password to your shared LT folder (Sales Managers)
- Saving/Changing a Shared Password (Sales Managers)
Refer to this Guru card if you used the password generator on a website but your new password wasn’t saved, or you can’t find it to sign in 1Password - Recover an unsaved password
Saving a password (personal)
- Locate the 1Password icon in the password field. Click on the icon to reveal a drop-down with a suggested password.
- Select Use Suggested Password, and this will auto-fill in the password field.
- A 1Password pop-up box will appear, check that your username is correct. You can click into the password field to reveal your password. Click Save.
- This will return you to the website where your new password will be auto-filled. Follow the prompts on the website to save your password.
Next time you log in to this website, simply click on the 1Password Icon in the username bar, and your username and password will autofill.
Saving a new password to your shared LT folder (Sales Managers)
- Locate the 1Password icon in the password field. Click on the icon to reveal a drop-down with a suggested password.
- Select Use Suggested Password, and this will auto-fill in the password field.
- A 1Password pop-up box will appear, check that your username is correct. Click Save.
- Sales Manager's saving a shared password, must save these to their LT Folder. Click on the Employee drop-down box, and scroll to select your LT folder number.
- Once you have selected your LT folder, click Save.
- This will return you to the website where your new password will be auto-filled. Follow the prompts on the website to save your password.
Next time you log in to this website, simply click on the 1Password Icon in the username bar, and your username and password will autofill.
Changing a Shared Password (Sales Managers)
- When prompted to change a password, click on the 1Password icon in the Current Password field. Scroll down to select your username. This will auto-fill your current password.
- To change your password click on the 1Password icon in the New Password field, a drop-down will appear with a password suggestion. Click Use Suggested Password.
- An "Update Item" box will appear on your screen. Check that 1Password has picked up the correct brokers login details that are being changed (i.e. check the broker name and LT folder number are correct), then click Update.
- This will take you back to the change password page where your current and new passwords will be auto-filled. Follow the prompts on the website to update/save your password.
These login details will now be available in your Shared 1Password folder.
If you require any assistance with 1Password, please don't hesitate to contact Operations.