Client Onboarding Process Overview

Initial Registration

Employees will receive an email from noreply@armhr.com (or in rare cases someone from the Armhr team) with a unique link to complete registration for their accounts shortly following the Open Enrollment meeting. To confirm their identity, they will be asked to provide their Last Name and SSN as well as confirm the work email address that was provided on their employee census.

Employees should continue to use their work email addresses to sign into the Armhr app. However, if an employee will separate from the company, they can change their primary email address later on to a personal email.

Once employees are registered, they will be able to login in at https://app.armhr.com with their work email and password they just set. Armhr is the new version of our legacy HCM platform, so if an employee happens to land on a login page that resembles the second screenshot below, please direct them to https://app.armhr.com instead.

Once an employee is signed in, they will land on this interstitial (onboarding) page. From here, they will be able to launch Onboarding to complete their HR profile and enroll in benefits.

Once employees complete onboarding, their job is complete until the PEO go-live date. They will still use the same credentials as before to sign into the Armhr app, but instead of being routed to the interstitial page, they will land on the Armhr HCM application instead. Regular employee users will see a smaller subset of menu items reflective of their level of access permissions.

For our other Armhr partners integrated with our platform including: Mineral for Learning Management, Swipeclock for Time & Attendance, and Vestwell for 401k, there is a SSO authentication from Armhr to the respective platforms. If employees lose their place and need to re-sign into the application(s), they should go to the Armhr app and click on the menu item link which will re-authenticate them. In some instances, they may also set up a separate username & password for the partner by using the partner's Forget Password flow.