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Mobi Support: Uploading a Voice Note 🎙📲

NB:

The Dev team have picked up an issue relating to our anti-virus and the creation of voice notes on SA Youth, currently workseekers are not able to upload a voice note, the team are working on it and will give us an update once they have completed the troubleshooting.

My caller is having issues with voice notes, how can I help them?

Some opportunities on SAyouth.mobi require applicants to upload a voice note. This card will help you to ensure that your browser is set up to enable voice note uploads using a mobile device. The mobile devices used are a Samsung (Android) and iPhone (IOS). The steps should be similar on other devices.

This card can be accessed by anyone using this link https://sayouth.me/VoiceNote


My caller is having issues with voice notes, how can I help them?

Setting up a Samsung (Android) device to ensure it is ready for when a voice note upload is needed:

Search for sayouth.mobi and click on the 3 dots found on the top right hand corner of your browser:

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Now scroll down and click on "Settings":

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Now click on "Site Settings":

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Ensure that the Microphone settings are set to "Ask first" and that JavaScript is set to "Allowed":

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Setting up an iPhone with Safari to ensure it is ready for when a voice note upload is needed:

Go to sayouth.mobi and click on the "aA" located on the top left corner of the browser:

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Click on "Settings":

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Tap "Website settings". Expand the Microphone section and click on "Allow":

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Still stuck? Please check out this website https://support.google.com/chrome/answer/2693767?hl=en&co=GENIE.Platform%3DAndroid

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