Connection Meeting (50 min) Attendees: Senior Advisors | Data Collection Attendees: Advisor Associate | Discovery Meeting (120 minutes) Attendees: Senior Advisor/s, Advisor Associate | Strategy Meeting (120 minutes) Attendees: Senior Advisor/s, Advisor Associate | Welcome Meeting (50 minutes) Attendees: Lead Advisor and/or Advisor Associate |
- Tech Stack: Zocks*/Talkit,
| - Tech Stack: PreciseFP, MGP Yodlee, Think2Perform, Client Login, Box
| - Tech Stack: Zocks*/Talkit, Box, MindMeister, NItrogen, Lost Property Search
| - Tech Stack:Zocks*/Talkit, MindMeister, NItrogen, MoneyGuide
| - Tech Stack: Zocks*/Talkit, Charles Schwab login, MoneyGuide Elite portal and MyBlocks, Wealth.com*
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- Agenda: Connection Meeting Script
- About Connection Meeting
- About You
- Concerns?
- Successful Relationship?
- About Us
- Why we're different
- What we offer
- Our Process
- Commitment to move forward
| - Review Client Intake Form:
- Name, DOB, SSN, Address, email, phone number, Marital Status, Anniversary date if married
- Dependent name and DOB,
- Employer Name, location, job title
- Communication Preferences
- Beverage Preference
- **COPY OF DRIVERS LICENSE**
| - Agenda: Deep Discovery Interview
- Values Think2Perform
- Relationships
- Birthdates & Anniversaries
- Goals
- Assets
- Liabilities
- Interests
- Concerns
- Expectations
- Risk Tolerance Nitrogen
| - Agenda:
- MindMeister Review
- Money Guide Elite Review
- Lost Property Report Review
- Current Scenario Review
- Recommendations & Opportunities
- What If & Playzone
- Next Steps & Action Plan
| - Agenda
- Statement Review
- Confirm CS Login
- Confirm MGE Client login
- Print Estate Documents Wealth.com*
- Notarize Estate Documents
- Copy Estate Documents for Client
- Schedule Review Meeting
- Client Welcome Gift
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Next Steps: - Advisor Associate:
- Fill out the Client Intake Form and DL/ID scan
- Name, DOB, SSN, Address, email, phone number, Marital Status, Anniversary date if married
- Dependent name and DOB,
- Employer Name, location, job title
- Communication Preferences
- Beverage Preference
- **COPY OF DRIVERS LICENSE**
| - DIY electronic upload or bring to scan in:
- Most Recent year's tax returns*
- All investment statements*
- Insurance/Annuity Statements
- Estate Documents
- 3 months' bank statements or Yodlee
- CC, Mortgage, Loan Statements
- Financial Planning Billing Agreement
| | | |
- Schedule Discovery Meeting Meeting
| | - Schedule Strategy Meeting
| - Schedule Welcome Meeting (Once First Account Statements Generated)
| - Schedule Review Meeting
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After Meeting Follow-Up: - Advisor Associate/Paraplanner:
- Build MoneyGuide Pro Profile
- Enroll client in Client MGP Access: Yodlee Only
- Enroll client username as client's email address and generate a temporary password via last pass (DO NOT use any client personal information to create a temporary password)
- Send Follow-Up Email with Templates:
- "Financial Planning: Next Steps After Connection Meeting"
- Send PreciseFP Financial Fact Finder
- Enter Ticket for Financial Planning Billing Agreement
| Pre-Meeting Check-In: - Check-In Call: If a client has not completed Fact Finder, Yodlee Link, or Billing Agreement, call to check in, offer to help, answer questions, and collect documents and information. If the client prefers, review the document checklist with them to help them consolidate documents to bring to the Discovery Meeting. Do we need to reschedule?
- Schedule a call to assist the client or a follow-up call to check in, and offer to reschedule the Discovery Meeting if the client needs more time to collect documents.
| After Meeting Follow-Up : - Advisor Associate/Paraplanner:
- AI Notes Review or Talkit
- Send Follow-Up Email with Template:
- Financial Planning: After FP Discovery Meeting
- Investment Management: After IM Discovery Meeting
- Create Deals on Deal Board
- Uploaded all Meeting Notes to CRM
- Consolidate all recorded information into the client's mindmap at Mindmeister
- Scan, Name and File client's documents in client's Box file
- Follow Up on additional needed documents for Paraplanner or Operations Team
- Data Entry in MoneyGuide Pro
- Draft additional requested proposals, including Kwanti, Structured Products, Life Insurance
- Search Lost Property Database for Household - Generate Report
- Advisor:
- Build Financial Planning Recommendations/Strategy
| After Meeting Follow-Up: - Advisor Associate/Paraplanner:
- AI Notes* Review or Talkit
- Uploaded all Meeting Notes to CRM
- Update mindmap at Mindmeister
- Create One-Page Financial Plan and upload to Client's box file
- Send Follow-Up Email with Templates: Financial Planning: Plan Delivery
- Task any Follow-Up Tasks to Support Team in Hubspot/Input Tickets
- Update Deals on Deal Board
- Collect all remaining Required Documents and Information needed for account opening/asset transfer
- Create Hubspot Tasks to monitor and check in during process, including scheduling asset transfer conference calls
- Wealth.com* Enrollment
- Scheudle check in call with client for progress on finalizing Wealth.com* estate Documents
- Advisor:
- Update Financial Plan as needed in MoneyGuide
- StarTrack Financial Plan in MoneyGuide Pro
- Update Client's MGP Access: Snapshot
- Update Plan Summary Items and Assignments
- Provide Directives for Account Openings, Asset Transfers and Investments in Hubspot/Tickets
| After Meeting Follow-Up: - Advisor Associate/Paraplanner:
- AI Notes Review or Talkit
- Send Follow-Up Email with Template:
- Financial Planning: After Welcome Meeting
- Task any Follow-Up Tasks to Support Team in Hubspot
- Update/Close Deals on Deal Board
- Advisor Associate:
- Uploaded all Meeting Notes to CRM
- Update mindmap at Mindmeister
- Input Tickets
- Enroll client in Hubspot service tier check-in/review meetings with lead advisor
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