New! Email Notifications For Booking Exceptions/Reminders

🎉 What's new?

The ability to subscribe to receive an email for the following Booking Exceptions & Reminders:

• (Exception) Offered rate has expired: When the current date is past the rate expiration date for the booking option, a notification will be displayed to your customer
  

• (Exception) Cargo at risk of missing planned departure: When the cargo ready date of an approved booking option is after the planned ETD a notification will be displayed to your customer.
  

• (Reminder) Offered rate is close to expiring: When the rate expiration date is coming up, a reminder will be displayed to your customer.

click here to learn more about booking exceptions and reminders!

😃 Tell me more! Where will I see this?

For Admins and Operators

Click Profile Name In The Top Right —> Settings —> Notifications

The new notifications we add will be turned off by default.

To receive these email notifications:

1. Navigate to Settings, then click on Notifications

2. Tick the box next to the notifications you want to subscribe to.

For Your Customers

Click Profile Name In The Top Right —> Settings —> Notifications

The new notifications we add will be turned off by default.

To receive these email notifications:

1. Navigate to Settings, then click on Notifications

2. Tick the box next to the notifications you want to subscribe to.

👀 What do the email notifications look like?

Offered rate has expired

Cargo at risk of missing planned departure

Offered rate is close to expiring

❓FAQs

1. Can I subscribe my customer to receive these email notifications?
   No, each user controls their own email notification settings.

2. Are these email notifications on by default?
   No.

3. Is this available for all users?
   Yes, this is available for all users, including your employees and customers.

4. Will the email notifications be white-labeled with my branding, logo and colors?
   Yes.

5. Can I edit the text in the email notifications?
   No, not at this time.