Dashboard Access is Granted at the Brand Level

Overview: This card illustrates how access is granted at the brand level meaning users will have access to all dashboards created under that brand

Description: The Support team completes all Dashboard access requests internally. Dashboard access is granted at the Brand level (i.e. the Brand listed in the Salesforce Order). This means users who have Brand access have access to all Dashboards tied to the respective Brand. Below example shows what access will be given to user once log in is created or when additional campaign dashboard access is requested.

• Maribeth is the AE assigned in the order and is scheduled to be granted access on 3/17/2021.

• Since access is granted at Brand level, anyone (including advertisers) who have access to the original orders will automatically have access to any new orders under the Jam Cellars brand.
  

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  Once access is granted to Maribeth, she should have access to all orders under Jam Cellars brand including past and future orders. Therefore, DSE's do not need to add Maribeth in the Dashboard Access Info section on any future Orders within the same Jam Cellar brands because she already has access.
  

• Please note that access is granted 24 hours post campaign go-live to allow collection and review of dashboard data.

Questions? Email iheartmedia-support@unified.com or submit a Markets Platform Support case as needed.