PowerSchool Mobile APP: Resolve the Synching Issue

Due to recent updates that PowerSchool has made, users may experience a "Synching" issue with the current version of the PowerSchool Mobile app. The solution for the problem is to delete the app and install the new version. The following guide will aid you in the process:

1. Locate the PowerSchool Mobile app on your mobile device and DELETE / UNINSTALL the app.
   

2. RESTART your mobile device.
   

3. Reinstall the PowerSchool Mobile app from the App Store/Google Play Store.
   

4. Open the PowerSchool Mobile app and type in the Evergreen Catholic Schools district code: DKWW
   (You may get a message to Allow or Deny notifications from the app - if you want updates for attendance and grade changes, you will need to allow).
   

5. Press Continue.
   

6. Press I'm a Parent.
   

7. Login with your PowerSchool Parent Portal account username and password.
   *Note: If you have forgotten your username or password, simply click the link directly below the login fields to recover them.
   

8. If you would like to turn on "Push Notifications" for Attendance and Grade Changes, you can do so under the Account menu.
   (You will see a Disclaimer message regarding data traffic. You will need to "Accept" the message in order for notifications to be enabled).

Table of Contents Location: PowerSchool - Parent/Student Portal FAQs