Update contact information - account - website & app
A how-to-guide to where to update your email and phone number on branch.com or in the Branch app.
Locating account details
Branch App
👁️ Note
1st time logging into the app, members may need to login again when clicking into Policy.
- Click on the fourth tab in the footer of the app
- Click your initials located at the top right of the page at anytime
- Click My Account from the drop down that pops open
Website - branch.com
- Click your initials located at the top right of the page at anytime
- Click My Account from the drop down that pops open
Updating contact information
- Click the pencil edit icon of the information you want to edit
- If you need to update your mailing address you will need to contact us
- Type in the updated information
- Click Save
- You will see a confirmation banner once the details are updated