What: Knowledge Slash & Burn (or "Konmari", or "Quick Audit")
No seriously, what?: It's like an audit but it can be done in a 60-minute meeting.
Why: Your team knows they have a knowledge clutter problem and would like to get rid of a lot of cards now, but don't know where to start.
Improve search by archiving cards that people don't use or don't trust
Identify patterns in the waste to propose new governance rules
Run each Card Manager filter (listed below)
Discuss what patterns you observe in this knowledge
Decide what action to take on the cards: Archive, Reassign, or Leave
For everything you don't Archive, write down a plan to Improve that knowledge
Last Viewed > More than > 365 Days Ago
Trust State > is > Untrusted AND
Last Verified Date > more than > 90 Days Ago
Verifer > has no Verifier OR name of a person who has left the company
Last Modified Date > more than > 365 Days Ago
Last Modified By > is > [someone who no longer works here] OR
Last Verified By > is > [someone who no longer works here]
Use the patterns and learnings you uncover to start a complete audit or prepare for a governance workshop.
Survey a sample of users a week after this. Are they having an easier time finding knowledge?