| Final Rollup | Survey Activities | High-Level Question Topic | Survey Avg Neg Response (60% Final Score) | Total LT Points (30% Final Score) | Total Factor Points (10% Final Score) | Final Score |
1 | Resolving issues with pay | - Resolve payroll issues on behalf of other employees
| - Track or Approve Hours Worked
| 60.7% | 0.90 | 1.0 | 0.734 |
2 | Hiring staff and faculty | - Write / Update / Approve / Obtain approvals for position job descriptions and recruitment plans
- Request / Confirm / Approve position budget or funding
- Submit / Approve job posting in PeopleAdmin and/or external sites
- Obtain approvals and extend the offer (including generating draft contract, reviewing and approving faculty contracts)
- Initiate a new hire in MyDay
| | 41.7% | 1.00 | 1.0 | 0.650 |
3 | Reserving rooms/space and answering questions related to room set-up (for classes/meetings/ events) | - Use 25Live
- Scheduling rooms (for meetings or classes)
- Classroom set-up (physical)
| - Room Scheduling
- Answering Questions on any topic
| 48.1% | 0.80 | 1.0 | 0.629 |
4 | Onboarding new staff or faculty (system access, answering questions) | - Onboarding/Initial appointment process
- Request/ensure approval of system access (Banner, MyDay, Concur, Others) for new faculty, student workers, staff from appropriate offices
| - Answering Questions on any topic
- Hiring/Onboarding
| 44.2% | 0.80 | 1.0 | 0.605 |
5 | Answering questions about website content, data, and updates | - Website content and updates (e.g., directory listing, program information, general University data)
| - Answering Questions on any topic
| 47.0% | 0.80 | 0.8 | 0.602 |
6 | Completing review in Lyterati | - Annual review for myself in Lyterati (full time faculty)
| | 71.3% | 0.64 | 0.0 | 0.620 |
7 | Planning/Executing events | - Request/Receive help with event planning
- Events or productions
- Event planning including productions/shows
| - Working With Other Depts.
- Answer Third Party Questions
- Answering Questions on any topic
| 43.5% | 0.80 | 0.7 | 0.571 |
8 | Answering questions about/resolving accounts payable invoices/issues | - Accounts Payable
- Issues with invoices (Accounts Payable or Billing/Accounts Receivable)
- Submit/Approve independent contractor invoices for payment by the University's Account Payable department
- Resolve independent contractor (incl. professional services) payment issues
| - Answering Questions on any topic
- Answer Third Party Questions
- Hiring Temporary Employees
| 51.7% | 0.70 | 0.5 | 0.570 |
9 | Obtaining review/sign-off from General Counsel on contracts | - * Obtain review and sign off of contracts or other documentation from General Counsel
| | 45.5% | 0.80 | 0.5 | 0.563 |
10 | Managing budgets | - Periodically review current spending (actuals) against the budget and investigate account discrepancies
- Periodically review current/projected budgets against historical data
- Monitor spending (actuals) against budgets
- Work with colleges/administrative offices to plan annual operating budget
| - Budgeting
- Monitoring (Financial/Non-Financial)
- Answering Questions on any topic
| 40.2% | 0.80 | 0.7 | 0.551 |
11 | Requesting/Using AV (Audio-Visual Equipment) | - Ensure AV is working prior to meeting
- Request AV (Audio, Video, Lighting, etc.)
- Request/Receive audio/visual/lighting support
| - Room Scheduling
- Working With Other Depts.
| 48.8% | 0.42 | 1.0 | 0.519 |
12 | Answering questions about student employment | - Student employment
- * Other student employment including Federal Work-Study (FWS) and on-campus student employees (OCSE)
| - Answering Questions on any topic
| 38.0% | 0.70 | 0.7 | 0.508 |
13 | Coordinating with groups/departments related to policies/procedures | - Coordinate with other departments/groups to update/establish policies/procedures
- Coordinate with other departments/groups to communicate/train faculty/staff on updated/new policies/procedures
| - Working With Other Depts.
| 42.8% | 0.46 | 1.0 | 0.495 |
14 | Assisting Honorarium and Guest Lecturers with using MyNewSource and other issues that arise | - Assist Honorarium and Guest Lecturers with registering in MyNewSource/SciQuest/ Jaggaer for payment
- Issues concerning Honorarium and Guest Lecturers
| - Hiring Temporary Employees
- Answer Third Party Questions
| 51.1% | 0.46 | 0.5 | 0.495 |
15 | Answering questions about student attendance | - Reporting student attendance
| - Answering Questions on any topic
| 42.2% | 0.46 | 1.0 | 0.491 |
16 | Booking travel through Concur | - Book travel through Concur (hotels, airfare, trains, and/or car rentals)
| | 44.7% | 0.46 | 0.7 | 0.476 |
17 | Requesting/ Receiving help with process improvement | - Request/Receive help with process improvement
| - Working With Other Depts.
| 56.2% | 0.44 | 0.0 | 0.469 |
18 | Completing/ Reviewing/Approving paperwork for hiring and paying independent contractors | - Complete/Approve independent contractor (incl. professional services) paperwork (for Accounts Payable)
- Review/Approve independent contractor (incl. professional services) agreements and/or statements of work
| - Hiring Temporary Employees
| 60.3% | 0.12 | 0.5 | 0.448 |
19 | Completing and/or Answering questions about expense Reports | - Travel & Expense
- Expense report issues including university-issued credit card rules/issues
- Complete expense reports for yourself in MyDay
- Complete expense reports for others in MyDay
- Maintain copies of receipts for faculty or staff expense reports (including receipts related to restricted/unrestricted funds (e.g., research grants, gifts, etc.))
| - Answering Questions on any topic
- Expense Reports
| 36.7% | 0.46 | 0.7 | 0.428 |
20 | Maintaining data extracted from systems to distribute as "Reports" | - Maintain data extracted from systems to distribute as "reports" to internal or external clients (e.g., for budgeting)
| - Maintain information outside MyDay or Banner
| 36.8% | 0.46 | 0.5 | 0.409 |
21 | Finding products/services for schools/departments | - Where to find products/services for schools/departments/ University
| - Keeping Abreast of Topics
| 42.7% | 0.34 | 0.5 | 0.408 |
22 | Submitting claims/checking balances/answering questions about benefits/discounts/incentives | - Check account balances for Health Care savings accounts, flex spending accounts, transit accounts, etc.
- Submit claims and backup documentation to HR/benefit administrators
- Benefits
| - Enroll or Change Benefits
- Answering Questions on any topic
| 38.9% | 0.36 | 0.5 | 0.391 |
23 | Completing annual review in MyDay | - Annual performance review for myself in MyDay
- Annual performance review for my staff in MyDay
| | 39.5% | 0.30 | 0.0 | 0.327 |
24 | Requesting/ Receiving help with pest control/building cleanliness | - Request/Receive help with pest control/building cleanliness
| - Working With Other Depts.
| 38.8% | 0.20 | 0.0 | 0.293 |