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Guru Accessibility Conformance Report

Last Audit: 12/05/2024

About This Document

The VPAT is a template based on Version 2.5 Rev WCAG 2.2 and is used to document a product's conformance with accessibility standards and guidelines. The purpose of the Accessibility Conformance Report is to assist customers and buyers in making preliminary assessments regarding the availability of commercial "Electronic and Information Technology," also referred to as “Information and Communication Technology” (ICT) products and services with features that support accessibility.

The applicable Standards/Guidelines that are included in this edition of the VPAT template are:

Evaluation Methods Used:

The Guru application was tested using both automated and manual methods.

  • Automated testing: Axe https://www.deque.com/axe/
  • Manual: VoiceOver Screen Reader (Mac)
  • Manual: NVDA Screen Reader (Windows)
  • Manual: JAWS Screen Reader (Windows)
  • Manual: Keyboard and Mouse input

Applicable Standards/Guidelines

Standard/Guideline

Included In Report

Content Accessibility Guidelines 2.2

Level A (Yes )

Level AA (Yes )

Level AAA ( Where applicable )

Terms

The terms used in the Conformance Level information are defined as follows:

  • Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
  • Partially Supports: Some functionality of the product does not meet the criterion.
  • Does Not Support: The majority of product functionality does not meet the criterion.
  • Not Applicable - N/A: The criterion is not relevant to the product.
  • Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.

WCAG 2.x Report

Note: When reporting on conformance with the WCAG 2.x Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

Table 1: Success Criteria, Level A

Criteria

Conformance Level

Remarks and Explanations

1.1.1 Non-text Content (Level A)

Supports

Does not pertain to user-generated content

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)

Supports

  • Does not pertain to 3rd party content
  • Does not pertain to user-generated content

1.2.2 Captions (Prerecorded) (Level A)

Partial

  • A few of the legacy videos are missing CCs, but the newer videos show them.
  • Does not pertain to 3rd party host
  • Does not pertain to user-generated content

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)

Supports

  • Does not pertain to 3rd party host
  • Does not pertain to user-generated content

1.3.1 Info and Relationships (Level A)

Supports

Does not pertain to user-generated content

1.3.2 Meaningful Sequence (Level A)

Supports

Does not pertain to user-generated content

1.3.3 Sensory Characteristics (Level A)

Supports

1.4.1 Use of Color (Level A)

Supports

1.4.2 Audio Control (Level A)

Supports

2.1.1 Keyboard (Level A)

Partial

  • Some UX patterns in the Editor require a mouse to complete such as "Save Filters" in the Card Manager
  • Editor has custom key commands that allow user to author content, but more advanced features such as image crop require a mouse

2.1.2 No Keyboard Trap (Level A)

Partial

  • Some modals are missing a keyboard trap, which can allow the user to tab away from the content to the parent page in the background.

2.1.4 Character Key Shortcuts (Level A 2.1 and 2.2)

supports

  • The editor has keyboard shortcuts that allow access to various content features

2.2.1 Timing Adjustable (Level A)

N/A

2.2.2 Pause, Stop, Hide (Level A)

Supports

  • Videos have appropriate controls

2.3.1 Three Flashes or Below Threshold (Level A)

Supports

Does not pertain to user-generated content

2.4.1 Bypass Blocks (Level A)

Partial

  • Some dropdown controls lack the ability to press the escape key to close

2.4.2 Page Titled (Level A)

Partial

  • Some views in the app do not have a page name

2.4.3 Focus Order (Level A)

Partial

  • Some advanced features in the editor have limited focus order support, such as the Collapse content feature in the Editor

2.4.4 Link Purpose (In Context) (Level A)

Supports

Does not pertain to user-generated content

2.5.1 Pointer Gestures (Level A 2.1 and 2.2)

Supports

2.5.2 Pointer Cancellation (Level A 2.1 and 2.2)

Supports

2.5.3 Label in Name (Level A 2.1 and 2.2)

Partial

  • Some icon triggers in the Editor and Card Manager are not semantic buttons, which prevents voice control

2.5.4 Motion Actuation (Level A 2.1 and 2.2)

N/A

3.1.1 Language of Page (Level A)

Partial

  • The site sets the default language to English. The language attribute Card content

3.2.1 On Focus (Level A)

Supports

3.2.2 On Input (Level A)

Supports

3.2.6 Consistent Help (Level A 2.2 only)

Supports

3.3.1 Error Identification (Level A)

Supports

3.3.2 Labels or Instructions (Level A)

Supports

3.3.7 Redundant Entry (Level A 2.2 only)

Supports

4.1.1 Parsing (Level A) WCAG 2.0 and 2.1 – Always answer ‘Supports’ WCAG 2.2 (obsolete and removed) - Does not apply

Supports

For WCAG 2.0 and 2.1, the September 2023 errata update indicates this criterion is always supported. See the WCAG 2.0 Editorial Errata and the WCAG 2.1 Editorial Errata.

4.1.2 Name, Role, Value (Level A)

Partial

  • A small number of button controls are not semantic and, therefore, missing the appropriate Name or Role

Table 2: Success Criteria, Level AA

Criteria

Conformance Level

Remarks and Explanations

1.2.4 Captions (Level AA)

Partial

  • A few of the legacy videos are missing CCs, but the newer videos show them.
  • Does not pertain to 3rd party host
  • Does not

1.2.5 Audio Description (Prerecorded) (Level AA)

N/A

1.3.4 Orientation (Level AA)

Supports

1.3.5 Identify Input Purpose (Level AA 2.1 and 2.2)

Supports

1.4.3 Contrast (Minimum) (Level AA)

Partial

  • Does not pertain to user-generated content
  • Some headings are green and do not pass the minimum contrast threshold, such as those in the Help Guide

1.4.4 Resize text (Level AA)

Supports

1.4.5 Images of Text (Level AA)

Supports

Does not pertain to user-generated content

1.4.10 Reflow (Level AA 2.1 and 2.2)

Partial

  • Some views do not scale up to 400% correctly when using the browser zoom
  • Pages with multiple columns are not fully responsive

1.4.11 Non-text Contrast (Level AA 2.1 and 2.2)

Supports

1.4.12 Text Spacing (Level AA 2.1 and 2.2)

Supports

1.4.13 Content on Hover or Focus (Level AA 2.1 and 2.2)

Supports

2.4.5 Multiple Ways (Level AA)

Partial

  • Some controls and features in the app require a mouse, such as advanced authoring features in the Editor and Card Manager

2.4.6 Headings and Labels (Level AA)

Supports

Does not pertain to user-generated content

2.4.7 Focus Visible (Level AA)

Partial

  • A small number of UI controls are missing focus rings
  • 3rd party UI elements missing focus rings

2.4.11 Focus Not Obscured (Minimum) (Level AA 2.2 only)

Partial

  • Some controls in the Card, Manage section, and popovers show partial focus rings with a focus state

2.5.7 Dragging Movements (Level AA 2.2 only)

Supports

2.5.8 Target Size (Minimum) (Level AA 2.2 only)

Partial

  • A small number of controls associated with "more info" tooltips are 16 x 16 pixels.

3.1.2 Language of Parts (Level AA)

Supports

  • Card authors are required to use the Markdown feature to add language attributes to their content

3.2.3 Consistent Navigation (Level AA)

Supports

3.2.4 Consistent Identification (Level AA)

Supports

3.3.3 Error Suggestion (Level AA)

Supports

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)

Supports

3.3.8 Accessible Authentication (Minimum) (Level AA 2.2 only)

Supports

4.1.3 Status Messages (Level AA 2.1 and 2.2)

Supports

Table 3: Success Criteria, Level AAA

Criteria

Conformance Level

Remarks and Explanations

1.2.6 Sign Language (Prerecorded) (Level AAA)

N/A

1.2.7 Extended Audio Description (Prerecorded) (Level AAA)

N/A

1.2.8 Media Alternative (Prerecorded) (Level AAA)

N/A

1.2.9 Audio-only (Live) (Level AAA)

N/A

1.3.6 Identify Purpose (Level AAA 2.1 and 2.2)

Partial

  • Some pages in the app are structured using landmarks

1.4.6 Contrast (Enhanced) (Level AAA)

Supports

1.4.7 Low or No Background Audio (Level AAA)

N/A

1.4.8 Visual Presentation (Level AAA)

N/A

1.4.9 Images of Text (No Exception) (Level AAA)

N/A

2.1.3 Keyboard (No Exception) (Level AAA)

Partial

  • Some parts of the custom page require mouse interaction to build the layout

2.2.3 No Timing (Level AAA)

N/A

2.2.4 Interruptions (Level AAA)

N/A

2.2.5 Re-authenticating (Level AAA)

N/A

2.2.6 Timeouts (Level AAA 2.1 and 2.2)

N/A

2.3.2 Three Flashes (Level AAA)

N/A

2.3.3 Animation from Interactions (Level AAA 2.1 and 2.2)

N/A

2.4.8 Location (Level AAA)

N/A

2.4.9 Link Purpose (Link Only) (Level AAA)

Supports

Does not pertain to user-generated content

2.4.10 Section Headings (Level AAA)

Supports

2.4.12 Focus Not Obscured (Enhanced) (Level AAA 2.2 only)

N/A

2.4.13 Focus Appearance (Level AAA 2.2 only)

Partial

  • Focus ring works against various background colors
  • Some 3rd party controls do not show focus ring

2.5.5 Target Size (Level AAA 2.1 and 2.2)

Partial

  • Some 3rd party controls are 16 x 16

2.5.6 Concurrent Input Mechanisms (Level AAA 2.1 and 2.2)

Supports

3.1.3 Unusual Words (Level AAA)

Supports

Does not pertain to user-generated content

3.1.4 Abbreviations (Level AAA)

Supports

Does not pertain to user-generated content

3.1.5 Reading Level (Level AAA)

Supports

Does not pertain to user-generated content

3.1.6 Pronunciation (Level AAA)

N/A

3.2.5 Change on Request (Level AAA)

Supports

3.3.5 Help (Level AAA)

Supports

3.3.6 Error Prevention (All) (Level AAA)

Supports

3.3.9 Accessible Authentication (Enhanced) (Level AAA 2.2 only)

Supports

Legal Disclaimer

The information in this document describes this product's ability to support the applicable standards, as interpreted by Guru, and, consistent with Guru's terms of service, does not guarantee accessibility. This document is provided for information purposes only, and the contents hereof are subject to change without notice. Guru does not warrant that this document or this product is error-free, nor does it provide any other warranties or guarantees regarding the product. Guru specifically disclaims any liability with respect to this document, your ability or inability to access this product, or your use of this product, and no contractual obligations are formed either directly or indirectly by this document or your access, inability to access, or use of this product.

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