Guru's Verification engine ensures consistency, confidence, and trust in the knowledge your organization shares. Learn more.

Your Guru Team

Overview

Guru is maintained in partnership with Business & Operations, IT, and you—All of our wonderful users, authors, verifiers, team members, department leads, and Guru Content contributors.

Guru Team.png

Knowledge Content Manger Sam Gravity is the best contact for all general Guru inquiries. The following table provides more information about each team member's designated role in the knowledge base.

Name	Role	Guru Oversight	Email
Mia Gomez	Director of Communications (B&O)	Approves user permissions assignment within Guru Develops and approves Guru best practices Facilitates interdepartmental communication regarding Guru projects	gomezm1@newschool.edu
Sam Gravity	Knowledge Content Manager (B&O)	Develops and facilitates Guru training Builds Guru maintenance structures for Card verification Creates formatting criteria for Guru comprehension Suggests copywriting guidelines for Guru Content Verifies accuracy and ownership of Guru Content Adapts knowledge base to integrate new Guru updates and features Offers Guru consulting sessions to improve Knowledge Base efficiencies	gravity@newschool.edu
Kayla O'Daniel	Senior Director of Customer Experience (IT)	Executes user permissions assignment within Guru Facilitates cross-software data migration with Guru	odank663@newschool.edu
Guru Users	Users, Authors, and Subject Matter Experts (SME's)	All Users can... View Guru Cards Comment to request edits, when needed Request card verification, when needed Authors and SME's can... Use all tools available to Users Create Guru Cards Assign Verification Intervals Upload and maintain departmental information in Guru	Your email!

Collaborate With Us!

Kayla, Mia, and I (Yup! It's primarily me, Sam, writing these Guru guides. How's it going?) all have one thing in common... we love Guru, and we love it even more when you're a part of it!

These are your first steps we've constructed to help you be a mighty Guru citizen, recommended for all Guru Users:

Learning Resources

Guru Knowledge Base Overview: A bird-eye view of the platform.
Getting Started with Guru: Your personalized on-demand training for all user roles.
Guru Training & Working Session Calendar: Time we've blocked off to assist you with any and all Guru requests.

Guru Feedback

We are always looking to improve the user experience in Guru, grow the content base, and ensure that our community is able to understand and enjoy all information in the Knowledge Base.

Please reach to to Knowledge Content Manager Sam Gravity if you:

Have a content recommendation (i.e. information that isn't in Guru yet)
Need revised permissions to see (or have a colleague see) content in Guru
Would like a new grouping of content (Collection, Folder, etc.)
Have a general request related to adoption, permissions, accessibility, integrations, etc.

Comments about specific pieces of content (Cards) should follow the Contact & Comment instructions.

Questions or clarifications directed at the verifier of a card should follow the verification instructions.

I would love to hear from you! No feedback is too small or project too abstract. (I am also not opposed to a casual 'hey')

Spongebob sits eagerly at a desk, mind and heart open to new knowledge.

Me, eagerly awaiting your collaboration and feedback ✧˖°

Your Guru Team

Overview

Collaborate With Us!

Learning Resources

Guru Feedback

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