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Compass Managed Services

All Compass clients receive access to:

  1. Slack channel => All forms of discussion. flow management, pricing, LPs, training, communcations. Huddles/calls/screenshares

  2. Zendesk 24/7 => Technical and operational support services around the product. Each email creates a ticket with a manned workflow around progressing it.

  3. PnL Monitoring => 24/5 PnL Investigations, Reviews & Actions

  4. Weekly Summaries => Business summaries

  5. Biweekly Meetings => Chance to discuss business operations, strategic direction and concerns.

  6. Monthly reports => High level reports on the health of the business and Compass performance

  7. Client Roadmaps => Plans for the future. Active development and changes that will be of interest

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