Compass Managed Services
All Compass clients receive access to:
Slack channel => All forms of discussion. flow management, pricing, LPs, training, communcations. Huddles/calls/screenshares
Zendesk 24/7 => Technical and operational support services around the product. Each email creates a ticket with a manned workflow around progressing it.
PnL Monitoring => 24/5 PnL Investigations, Reviews & Actions
Weekly Summaries => Business summaries
Biweekly Meetings => Chance to discuss business operations, strategic direction and concerns.
Monthly reports => High level reports on the health of the business and Compass performance
Client Roadmaps => Plans for the future. Active development and changes that will be of interest