Security and Log-on Settings
Enabling Security
Access Settings
- Close PostalMate & CashMate
- Open PM Utilities (Main Workstation)
- Click Security Settings
Add / Edit Users
- Go to General Security tab > Add/Edit Users
- Select Add (new) or Edit (existing)
- Each user must have a password
- Add all users before enabling security
Log-On Options
- Log-on can be used with or without Security
PostalMate Log-On
- Tracks who processes shipments
- View in Package History > General Info (User)
CashMate (POS) Log-On
- Tracks sales, voids, cancellations
- View in Reports > System Wide > Event Log
Notes
- Log-on carries from PostalMate → POS (same station)
- Required for stored credit card transactions
- Optional: use password or fingerprint
Once you have the desired settings, go back to the General Security tab and begin giving system Access Rights.
Set Access Rights
- Go to General Security tab
- Assign per user:
Universal Access
- Full access (recommended for owner/manager)
Custom Access
- Check boxes to allow access to specific areas
- Unchecked = no access
Enable Security
- Check Enabled → Click OK
- Log in with a Universal Access user
Confirm warnings to activate
Break Security (If Locked Out)
- Close programs → Open PM Utilities
- Go to Tools > Security > Break Security
Follow prompts
Logging On…
- Press Log-On
- Sign-in
Press Log-On
Common Secure Areas
- Billing & Accounts
- Inventory & Pricing
- Register Activities (voids, refunds)
- Reports
- Users & Security
- Saved Credit Cards
- Time Clock Management
Access Rights
- Billing and Late Fees : Opening, closing and editing accounts. Printing, re-printing statements. Credits, payments, deposits and late fees. Editing statement groups.
- Configuration: PostalMate settings, Email notification settings, Register settings, Sales tax settings, shipping settings.
- Data Maintenance: Department mapping, adding and making changes to mailbox inventory and entering existing accounts. Set department order, restore backup, undelete tax regions, network station settings.
- Disbursement: Manual buy postage for Printable postage.
- Inventory: Adjust Inventory and Receive products.
- PCS Auto Login: PostalMate website auto-login.
- Price Override: Override product pre-set pricing.
- Pricing: Editing, adding or deleting products or departments. Mailbox setup and preferences. Edit shipping carrier, or any rates. Adding or editing Vendors.
- Register Activities: Cancelling or voiding sales. Opening or closing the register day. No sales, paid outs and voiding register transactions. Accessing customer credit card information (if entered) in Edit Customer.
- Reports: All reports in PostalMate, POS, PM Utilities and Time Clock.
- Saved Credit Cards: Allows access to adding and using the stored credit card feature for PostalMate Pay and Cayan Genius credit card interfaces.
- Security: Accessing Security settings in PM Utilities.
- Self Serve: Not used.
- Time Clock Management: Accessing reports and making changes to punches in Time Clock.
- Users: Adding, editing or deleting Users.
Event Logging (Recommended)
- PM Utilities → Security Settings
- Check Enabled
- View logs: Tools > Security > View Security Log
Key Reports (CashMate)
- Unresolved Shipment Report
- Register Voids & Returns
- Account Adjustment Report -(In CashMate under Reports > Accounts Receivable). This report is available for Credit Accounts, Debit Accounts and Invoice Accounts.




