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Security and Log-on Settings


TECHNOTE #222

To access Security Settings and Log-On Settings, close PostalMate and CashMate and open PM Utilities (Start > All Programs > PostalMate > PM Utilities). If you run PostalMate on a network, many of these settings are only available on the Main Workstation.

From PM Utilities, choose the Security Settings button.

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Next, choose Add /Edit Users

Choose Edit (to edit existing Users) or Add (to add new users).

Users must be added in order to use either Log-on or Security features.

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The log-on feature may be used with or without Security enabled.

  • See Page 2 for information on setting up Log-on’s.
  • See Page 3 for information on setting up Security.

Log-On Settings

You can set up PostalMate and the POS to require a log-on.

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Shipping and mailing (PostalMate) Log-on: You can track which employees have processed what shipments in PostalMate by requiring a log-on to ship or mail. In Package History, you can see who was logged in to process the shipment by selecting the General Info tab and look for “User.”

CashMate transactions Log-on: Forcing a log-on to the POS allows you to see which employees have processed which transactions and also allows you to track which employees have cancelled or voided transactions in the POS. (Reports > System Wide > Event Log). Use passwords or a fingerprint reader for additional security. Note: Logging into PostalMate for a shipment will carry the log-on information over to the POS to complete the sale (on the same station) so you will not have to log-on again.

Credit card transactions: If you use a credit card interface that allows stored credit cards in the POS, a user must be logged in to add credit cards as well as to process sales or returns to stored credit cards.

Security Settings

From Security Settings and Log-On Settings, choose the General Security tab. (Each user must have a password to use security. )

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Universal Access: At least one user (usually an owner or a manager) needs to be set up with Universal Access. Universal Access rights allow you to log in with a password (or a simple touch of a fingerprint reader) to any secured areas.

Select Access: Set other employees with select access rights. Placing a checkmark in the box next to any of the “secure areas” gives that employee rights to enter that secure area with their password. Leaving a secure area unchecked means that you don’t want the selected employee to be able to access that area.

See page 5 for a complete listing of secure areas.

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Break Security: If you have forgotten or misplaced your password and need to break security, close both PostalMate and CashMate and open PM System Utilities and choose Tools > Security > Break Security. Follow the on-screen instructions.


Once you have setup your Security Settings, close PM System Utilities and re-launch PostalMate and CashMate.

Logging On…

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Press Log-On

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Secure Areas

  • Billing and Late Fees : Opening, closing and editing accounts. Printing, re-printing statements. Credits, payments, deposits and late fees. Editing statement groups.
  • Configuration: PostalMate settings, Email notification settings, Register settings, Sales tax settings, shipping settings.
  • Data Maintenance: Department mapping, adding and making changes to mailbox inventory and entering existing accounts. Set department order, restore backup, undelete tax regions, network station settings.
  • Disbursement: Manual buy postage for Printable postage.
  • Inventory: Adjust Inventory and Receive products.
  • PCS Auto Login: PostalMate website auto-login.
  • Price Override: Override product pre-set pricing.
  • Pricing: Editing, adding or deleting products or departments. Mailbox setup and preferences. Edit shipping carrier, or any rates. Adding or editing Vendors.
  • Register Activities: Cancelling or voiding sales. Opening or closing the register day. No sales, paid outs and voiding register transactions. Accessing customer credit card information (if entered) in Edit Customer.
  • Reports: All reports in PostalMate, POS, PM Utilities and Time Clock.
  • Saved Credit Cards: Allows access to adding and using the stored credit card feature for PayWare Connect and Cayan Genius credit card interfaces.
  • Security: Accessing Security settings in PM Utilities.
  • SelfServe: Not used.
  • Time Clock Management: Accessing reports and making changes to punches in Time Clock.
  • Users: Adding, editing or deleting Users.

Event log

Logs are important. Do turn on Event Logging in PM Utilities.

Open PM Utilities and choose Security Settings.

Checkmark the box for “Enabled”.

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To View the log in PM Utilities, choose Tools > Security > View Security Log

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CashMate Reports

Unresolved Shipment Report (In CashMate under the Reports > Register menu).

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Register Voids and Returns (In CashMate under the Reports > Register Menu)

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CashMate Reports

Account Adjustment report (In CashMate under Reports > Accounts Receivable). This report is available for Credit Accounts, Debit Accounts and Invoice Accounts.

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