Ancillary Pricing Information
Last updated 05/29/2024
In addition to pricing for AllianceHCM's core services and products, below is a current fee schedule for ancillary, one-off services. These are not intended to be recurring and so some customers may not have seen these during their tenure with AllianceHCM.
Special ACH and Paycheck Handling Fees
Fee Name | Description | Cost |
Not Sufficient Funds (NSF) | Assessed when there are insufficient funds in your bank account to fund the payroll amount. To avoid this fee, ensure adequate funds are available in employers' payroll bank account before processing payroll in AllPay. | First Occurrence: $150 Second Occurrence: $300 Additional Occurrences: Minimum of $300 and consideration of account for pre-wire, reverse wire, removal from tax service, or removal from Trust Service |
Credit Return Fee | Assessed when we are unable to deposit payroll into an employee bank account. To avoid this fee, (i) AllPay should contain accurate banking information, and (ii) your employees should notify you immediately of any changes to their bank accounts so you can update AllPay accordingly. | Per Return: $15 each (or per occurrence or per direct deposit returned) |
Debit Return Fee | Assessed when we are unable to recover funds from an employee’s account following a client’s attempt to void a direct deposit. To avoid this fee, ensure payroll is correct by reviewing the pre-process register before processing payroll. Alternatively, resolve any discrepancies on the following payroll, if possible. | Per Return: $15 each (or per occurrence or per direct deposit returned) |
Same-Day Payroll | Assessed when payrolls are processed on a same-day ACH file before noon of the payroll check date so that employees will most likely have direct deposits in their account by the end of the business day. Please note that Alliance only controls what information is sent to banks through other banks -- it is then the responsibility of receiving bank(s) to honor transaction dates (or not) or issue ACH returns.
| Per Same-Day Credit Transaction: $5 each (e.g., $5 per direct deposit), subject to a $25 minimum per company code in addition to regular processing fees **Same-day payrolls and transactions are not intended to be recurring in nature. Payroll cutoffs are always enforceable by AllianceHCM** |
Pre-Wire Service | Assessed when pre-wired funds are required to process payroll. This is a non-elective service that is typically required after repeated NSF returns or special situations. | Per Payroll Process: $50 / payroll Late Fee: $50 per day. Applied if pre-wire funds are received by Alliance after 2:00 PM CT one business day before the check date. Note: wires are not always received immediately and are bank-dependent |
ACH Reversals | Assessed when AllianceHCM submits (i) letters of indemnity or (ii) a formal ACH reversal request to the bank in an attempt to reverse funds. This applies to both client requests and reversals of tax deposits due to delinquent funds owed to AllianceHCM. Please note: submitted payrolls and/or banking transactions cannot always be backed out, or reversed. | Per Attempt: $250 (any late penalties or fees resulting from either tax deposit reversals or returns that result from the reversals will be the client's responsibility) |
Stop Pay | Assessed when customers requests a "Stop Payment" on a previously issued Trust account check and Alliance issues the Stop Payment instruction to the bank. | Per Check: $35 |
Agency Reprint / Request | Assessed when a customer is on our Trust Check Service and an agency check needs to be voided & reissued. | Stop Pay: $35 per check Generate a New Agency Check: $30 |
Backing Out (or, Deleting) A Payroll | Assessed when a customer submits a payroll, and Alliance's payroll processing team must completely remove it. Only Alliance can determine whether a payroll needs to be deleted. | Per Payroll: Cost of one Payroll run (with $100 minimum). Applied if the need to back out the payroll originates from a customer error or request. |
Miscellaneous tax service fees
Fee Name | Description | Cost |
Adjustments | Assessed when client requests changes that require an amendment or new filing (e.g. 941x) | Per Hour: $150 |
Form W-2C | Requested adjustments to prior Form W-2s | Per W-2 C: $35 |
Form W-2 Reprint | Assessed when customer requests W-2 reprints for prior years | Per W-2: $25 (does not include shipping fees) |
Applied Account Per Month | AllianceHCM requires account numbers for every jurisdiction where payroll is relevant (by client). Typically this includes State Unemployment Insurance (SUI), State Withholding Employer Identification Numbers (EINs), and similar numbers for local jurisdictions. To avoid this fee, provide the necessary EINs to the tax department. If you need help signing up with any states, please contact tax@alliancehcm.com. The tax department may have a third-party partner who can assist you with that process. | Per Outstanding Account Per Month: $100 |
Conversion & Customization Fees
Fee Name | Description | Cost |
AllianceHCM EIN Change Conversion | Assessed when client requests a new entity | Per Entity: $500 per entity, minimum or bespoke pricing if the scope of work warrants |
Custom Programming | Case-by-case basis | Bespoke pricing based on scope of work |