Family Centered Benefits
When it comes to growing and caring for your family, the more resources and guidance, the better! Upstart has invested in family focused programs that can benefit you and your family with both Carrot and Cleo. All Upstarters have access to Carrot and Cleo Services as part of your benefits. Read more to learn how.
Family Forming Services with Carrot
Carrot Fertility provides Upstarters with inclusive fertility, hormonal health, gender affirming care, and family-forming benefits. This includes support for fertility health, assisted reproduction like IVF/IUI, adoption, pregnancy and postpartum, and menopause. Watch how Carrot can help.
- Upstarters are eligible for a lifetime maximum of $25,000 in reimbursement for eligible expenses.
- Adoption
- Fertility
- Gestational Carrier
- Infertility
- Low Testosterone
- Gender Affirming Care
- Real-time support in navigating local resources for your care and unlimited 1:1 chats with experts such as clinicians, pregnancy specialists, emotional support specialists, etc.
- Personalized education through resources, articles, videos, guides and expert-led group sessions.
IMportant
If you are enrolled or will be enrolling in the United HealthCare HDHP plan, you will have a deductible if it is a qualified medical expense. For more details, click here.
If you currently are in the middle of your own care journey and want to find out if the Carrot team can support you, please reach to the care team by filing an inquiry here.
Understanding your reproductive and fertility health — and why it matters
Join Carrot - our hormonal health, fertility, and family - building benefits provider - On Thursday, April 24, at 9 AM PD/12 PM ET, to learn about the importance of understanding overall fertility health.
During this webinar, Carrot Experts will explain common causes of infertility, cover tracking and testing options, describe what to expect during an initial fertility appointment, share more about the evidence-based resources available through Carrot. They'll also answer audience questions throughout the webinar.
Your spouses/partners are welcome! If you register and cannot join, the session will be recorded and sent to you.
Register your spot here!
Connect with Carrot
Web: app.get-carrot.com
App: Download "Carrot Fertility" from your app store
Family Support with Cleo
Cleo is a family planning & forming benefit that offers parental support for new parents, and caregiver support for adults who need round the clock care. Through Cleo, you have access to experts and resources that can answer questions, share advice and point you in the right direction.
- Cleo's 101: How Cleo Supports Upstart Families: is a great introduction to understand how Cleo can support you and your family.
- Watch the recorded Cleo 101 Session to get started! Passcode: !7rp#Dcb
- Cleo can match you with a Cleo Guide that will serve as your support contact that you can message at any time with questions around your specific needs. You can get started by registering here.
- Families can also access the content or receive support through your 1:1 specialist sessions.
- 1:1 guidance and support, resources, tips, virtual workshops, expert sessions, and access to a network of parenting specialists.
- You can review the FAQ guide that best suits your needs below
Cleo Webinar: Finding Your Parenting & Caregiving Community
As a caregiver, finding connection with others is an important part of nurturing your own wellbeing. Support from your peers can foster your carefiving skills, decrease stress or anxiety, and bring you a sense of belonging. But how can you manage a social life or find a community when you're busy taking care of your loved ones?
Join Cleo on April 17, 11:30am PT/2:30 ET to learn practical tips for finding a supportive community. Whether it's your extended family, friends, or other caregivers on a similar journey, you'll learn how you can connect with others, find community, and build relationships.
Register your spot here!
Connect with Cleo
Web: hicleo.com
App: Download "Cleo For Families" from your app store
Benefit support
Do you have questions about benefits, your coverage, qualifying life events or claims? The Benefits Advocate team is here to help. Call 1-833-378-0727, email upstart@help.sequoia.com, or visit the Benefits Portal.