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Check Your Inbox

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Dialpad organizes calls and messages in your inbox, making it easy to find notifications, voicemails, and more without needing to jump around the app.

Let's take a closer look at what each section of your Dialpad inbox contains.

Audience: 2-10 HBW employees (Internal Use Only)

Unread

In the 'Unread' section of your inbox, you can see a full list of all notifications — ranging from calls and voicemails, to messages and faxes.inbox_-_unread.png

All

The 'All' section of your inbox provides a view of all conversations.

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Calls

View a list of your calls in the 'Calls' section of your inbox. Here, you will find inbound and outbound calls, whether they were answered or missed.

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Missed

View a list of missed calls in the 'Missed' section of your Inbox. You'll also be able to see if the caller also left a voicemail.

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Meetings

Select the 'Meetings' section of your inbox to view a list of recent meetings. If Ai was enabled, click to access the Call Summary and transcripts.

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Voicemails

From the 'Voicemail' section of your inbox, you'll find all your recent voicemails, with the option to play the voicemail or read a transcription of the message.

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Recordings

From the 'Recordings' section of your inbox, view a list of recorded calls, playing a recording of what you and the caller said.

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Messages

Your 'Messages' inbox displays a list of sent and received messages.

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Faxes

Check your 'Faxes' inbox to view a list of faxes, and download them with just one click.

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Starred

The 'Starred' section of your inbox shows you a list of your important starred messages and calls (formerly knowns as 'flagged').

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Spam

No need to have spam messages clog up your main inbox. The 'Spam' section of your inbox keeps all spam calls and messages tucked into their own folder.

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Disclaimer: This information intended to be solely informative in nature, and does not modify, alter, amend or otherwise affect in any way the terms of any Service Agreement or Warranty Coverage. Please refer to the Home Warranty Service Agreement and/or New Home Builder Warranty Booklet applicable to your specific home for all coverage details, procedures, rights and obligations. 2-10 Home Buyers Warranty is a family of companies with a mission to improve the experience of homeownership. As a Provider of Home Warranty Service Contracts, 2-10 Home Buyers Warranty is: 2-10 HBW Warranty of California Inc. in California; Home Buyers Warranty Corporation VI in Florida; 2-10 Home Buyers Warranty of Virginia, Inc. in Virginia; 2-10 Home Buyers Warranty of Oklahoma, Inc. in Oklahoma and Home Buyers Resale Warranty Corporation in all other states (OR Lic # 202003). As the Warranty Administrator for New Home Builder Warranties, 2-10 Home Buyers Warranty is Home Buyers Warranty Corporation III in New Jersey and Home Buyers Warranty Corporation in all other states.

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