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How to open an Incognito Window on your browser

About Incognito Windows💡

An Incognito Window can help troubleshoot issues as data stored in your regular browser can unexpectedly affect sites like Later.

For example, opening an Incognito Window is best if you do not see pop-ups during or if Later isn't working correctly. This is a valuable troubleshooting step for our team as it helps us identify whether or not specific browser extensions or saved data are interfering with Later's performance.


How to open an Incognito window in your browser💪

Google Chrome

Firefox

Safari

  1. Open Chrome on your computer.
  2. Click on the three vertical dots (menu icon) in the top-right corner of the screen
  3. Select "New incognito window" from the drop-down menu.
  4. A new window will open with a gray incognito icon in the corner, indicating that you are now in incognito mode.
  1. Open Firefox on your computer.
  2. Click on the three horizontal lines (hamburger menu) in the top-right corner of the screen.
  3. Select "New Private Window" from the drop-down menu.
  4. A new window will open with a purple mask icon in the address bar, indicating that you are now in private browsing mode.
  1. Open Safari on your Mac.
  2. Click on "File" in the top left corner of the screen.
  3. Click on "New Private Window" in the drop-down menu.
  4. A new window will open with a dark background and a mask icon in the address bar, indicating that you are now in private browsing mode.

Mac Keyboard shortcut:
Press Command ⌘ + Shift + N on your keyboard

Windows/Linux shortcut:
Press Ctrl + Shift + N on your keyboard

Mac Keyboard shortcut:
Press Command ⌘ + Shift + P on your keyboard

Windows/Linux shortcut:
Press Ctrl + Shift + P on your keyboard

Mac Keyboard shortcut:
Press Command ⌘ + Shift + N on your keyboard

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Additional Resources👩🏼‍💻

The Command ⌘ + Shift keys can be found on a Mac and Windows/Linux Keyboards below:

Mac

Windows/Linux

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